I’ve lost count of how many times people ask me how I stay organized and manage projects and tasks. For some reason, getting and staying organized seems to be a tough thing for a lot of people, so I promised I’d share some of what I do and what I’ve learned.
Figuring Out How you Think
Something critical about organization and project management is understanding how you process information. Not everyone does it the same way, and it requires paying attention to yourself and your first instincts when you have a new project to tackle.
For example, I’m a project-based thinker. I think in tracks or buckets. Everything relates to one larger objective, and the pieces are all part of the same path to get there, whether it’s writing or emailing or creating content or attending meetings. Some are concurrent, some have to happen in order (it always helps me to know what comes next, even theoretically). But it all falls into the same bucket.
By contrast, some people would rather sort their work by task-type. Maybe you’d rather spend three hours just knocking out writing tasks, no matter what they relate to. If you classify things in your head that way, by all means, work in functional classifications.
Maybe you separate personal vs. professional to-dos. Maybe you process things visually, or there are five key questions you need answered before starting a new project. Whatever. But pay attention to your brain process and try to work with it rather than against it.
Tools I Use
I sometimes hate sharing these kinds of lists because tools and their use is so individual. But in case it shakes loose an idea or two, here’s my core list of things that help me stay organized. All of them – aside from my Moleskine – sync with my iPhone so I can manage at the laptop or when mobile.
Evernote: This is my home for draft blog posts and meeting notes, and capturing ideas when I’m on the fly that need more attention later.
Gmail: I love the threads and the label system. And I am a RUTHLESS email deleter. See below for more.
Things: My task management application of choice. I like that I can track things in projects, check things off as I complete them, and look at the flow of tasks, in order, within their respective projects (as well as by priority or deadline). I also like that I can tag task items to categorize them a few different ways.
Moleskine: I have one that’s my personal journal, and one that’s exclusively for professional endeavors. I use it to brainstorm, doodle, and capture meeting notes in in-person meetings (when I consider having my laptop open to be a distraction to both me and others).
Google Docs & Calendar: All of my documents are contained here, everything from my planning documents for my job to my personal budget spreadsheet. Meeting requests/appointments/travel get put on the calendar right away. If it’s not on the calendar, it doesn’t exist.
That’s it. Too many tools and you won’t use them. I need a few simple functions: idea capturing, task management, information/communication management, and scheduling. I found a simple tool for each that works, but isn’t complex. More than that bogs down my pace.
How I Organize and Workflow
Not an exhaustive list, but because so many people asked, maybe a couple of these tips or tricks are helpful.
1. Again, I organize my information by project rather than task type. It helps me to know that everything and anything related to my blog goes into one bucket. Anything related to, say, building an online community for Radian6 goes in another.
2. If an email has a to-do in it – either explicit or implied – it’s added to the list and either deleted or archived (if it has information I need later). If that info is brief, I’ll copy it into the notes of the task in Things and delete the email. If it’s just an FYI or informational, I decide I either need that info for later (label and archive), or I’ve absorbed it and can delete it. Keeps the inbox shallow.
3. When I take meeting notes, I always have a spot on the page for tasks that I capture throughout the meeting. At the end of the call or meeting, I transfer those to Things and track them there. Then I can forget about the notes except as reference.
4. I only set deadlines on my tasks in Things when they really have them. I find that I don’t stick to arbitrary, self-imposed deadlines, so I just don’t bother. I tackle the deadline items first, then review the rest of the list and pick the next most logical (or attractive) thing to work on. Which brings me to…
5. When you get stuck, do the work that flows most easily. Busy work or otherwise. It’s the momentum that’s important.
6. I have a tag in my to-do list called Short Strokes. These are items that will take me less than 5 minutes and aren’t attached to a particular project. I visit those when I’m stuck and overwhelmed, on hold, in the airport, etc. They’re small wins that make me feel good about checking them off.
7. I label/tag offline items so I can do them on airplanes, because I’m on those a lot.
8. I also have a couple of houses for ideas. From my Moleskine, the ideas with teeth go into a folder in Evernote. I review them occasionally to see if any of them call out to me and warrant a move to reality and some next steps. (Breaking ideas into realistic steps is a lot more of what we’ll talk about here in 2010).
9. Tags in my email and Things coincide. That way if I’ve archived an email, I know where to look for it. I have more email labels than I do task tags, but for the most part, it helps line things up and saves me time searching for stuff.
All of these things, for me, tuck seamlessly into my workflow, and help me keep multiple tracks and projects moving forward. Not all of these things will work for you. Your pace is probably different than mine, and your methods should line up accordingly.
But tinker with a few things and see what helps you, and what just feels like more work than necessary. (Hint: if you’re spending too much effort managing your project management system, it needs revisiting.)
The Dynamite Philosophy: Blow Things Up
I tweeted earlier this week that I blew up my to-do list completely, and started over. Why? I realized that things weren’t organized in the way I needed to review them. So, I broke it all down, and started fresh.
If you haven’t answered the email lingering in your inbox, either do so, or delete it. Someday never comes.
If you find you aren’t using your to-do list, it’s probably not fitting the way you think. Nuke it. Start over.
If you haven’t read all the posts in your reader, Mark All As Read and walk away.
Once you’ve selected tools, if they don’t work, ditch them and try something else. If one method of tackling projects doesn’t work, blow it up and try something else. If you don’t need a tool anymore, get rid of it. This isn’t a forever relationship. Your organizational style and attack on projects needs to evolve with you. If I’d stuck to the work style I used five years ago, it would be crippling me today.
Lastly, realize that no system is bulletproof or perfect. Do the best you can. Tweak it, refine it, but stop obsessing over organization. The system isn’t the goal. You’re trying to get your stuff done. Over engineering kills action, every time.
So what are your keys for getting stuff done? What systems and methods work for you?
“If you find you aren’t using your to-do list, it’s probably not fitting the way you think. Nuke it. Start over.”
This was such a huge issue for me last year. My lists were always extremely long and all over the place, which threw me down a path of madness. So nice to hear that other people are blowing up their old habits and starting the year fresh and optimistic. You are such a gem. 🙂
“If you find you aren’t using your to-do list, it’s probably not fitting the way you think. Nuke it. Start over.”
This was such a huge issue for me last year. My lists were always extremely long and all over the place, which threw me down a path of madness. So nice to hear that other people are blowing up their old habits and starting the year fresh and optimistic. You are such a gem. 🙂
Excellent post Amber, on one of my favorite topics! I’ve been meaning to try Evernote and you’ve just persuaded me to give it a whirl. I’m pretty obsessive about staying organized, but need a new approach for 2010 – crazy work schedule, new marriage, new apartment and honeymoon all need to get prioritized. Let’s see how i do 😉
.-= Louise´s last blog ..The old and the new =-.
Excellent post Amber, on one of my favorite topics! I’ve been meaning to try Evernote and you’ve just persuaded me to give it a whirl. I’m pretty obsessive about staying organized, but need a new approach for 2010 – crazy work schedule, new marriage, new apartment and honeymoon all need to get prioritized. Let’s see how i do 😉
.-= Louise´s last blog ..The old and the new =-.
I like your dynamite theory a lot. I have too many lingering emails that need to be nuked. Great post!
.-= Andrew Careaga´s last blog ..Social media’s impact on website traffic =-.
I like your dynamite theory a lot. I have too many lingering emails that need to be nuked. Great post!
.-= Andrew Careaga´s last blog ..Social media’s impact on website traffic =-.
Great to see your workflow…I haven’t tried “things” but will now.
I use evernote all day long but seem to fail to get my hand written notes into some type of system…i need to work on that.
Thanks for some pointers on managing my work.
.-= Eric D. Brown´s last blog ..Three words for 2010 =-.
Great to see your workflow…I haven’t tried “things” but will now.
I use evernote all day long but seem to fail to get my hand written notes into some type of system…i need to work on that.
Thanks for some pointers on managing my work.
.-= Eric D. Brown´s last blog ..Three words for 2010 =-.
Amber, I just read this post as a result of a tweet from @tamadear. I definitely need to get a hold on all the tasks I am managing in business as well as keeping up with email, blogs, tweets, etc. I will definitely check out your suggestions, particularly Evernote and will be sure to delete a lot of emails tonight!
Amber, I just read this post as a result of a tweet from @tamadear. I definitely need to get a hold on all the tasks I am managing in business as well as keeping up with email, blogs, tweets, etc. I will definitely check out your suggestions, particularly Evernote and will be sure to delete a lot of emails tonight!
We also use Google docs. Are you a proponent of project management software or tools?
We also use Google docs. Are you a proponent of project management software or tools?
Great article but I am crushed that THINGS is only for MAC – do you know of a windows version of something similar?
Great article but I am crushed that THINGS is only for MAC – do you know of a windows version of something similar?
I’d already adopted one of these ideas from your earlier post and added a “Quickies” category to my task manager…now I’m ready to start blowing some stuff up:) Thanks for the information, I’m looking forward to checking some of those tools out!
.-= Beth Coetzee´s last blog ..Why I loved 2009 =-.
I’d already adopted one of these ideas from your earlier post and added a “Quickies” category to my task manager…now I’m ready to start blowing some stuff up:) Thanks for the information, I’m looking forward to checking some of those tools out!
.-= Beth Coetzee´s last blog ..Why I loved 2009 =-.
Thanks so much for helping me think of new ways to simplify my work and be more affective.
I would like to know if anyone is aware of Blackberry task management apps. I am an avid Blackberry fan (sorry Amber, but I have not made the transition to the iPhone yet).
.-= Andy Warner´s last blog ..Interview: Sean Riley =-.
Thanks so much for helping me think of new ways to simplify my work and be more affective.
I would like to know if anyone is aware of Blackberry task management apps. I am an avid Blackberry fan (sorry Amber, but I have not made the transition to the iPhone yet).
.-= Andy Warner´s last blog ..Interview: Sean Riley =-.
I used Google Notebook – liked the layout and the browser plugin. But it’s discontinued now. Evernote seams like a good replacement and comes with a mobile version. Gmail and Google Docs/Calendar – totally agree.
As for project/task management I would also look into a web-based solution. 5pm works well for me (http://www.5pmweb.com) – can be accessed from anywhere through internet. Plus has a mobile version as well. Also other nice things like creating tasks directly from email, and integration with Google Calendar and Google Docs…
All together my workflow is very similar to described one.
I used Google Notebook – liked the layout and the browser plugin. But it’s discontinued now. Evernote seams like a good replacement and comes with a mobile version. Gmail and Google Docs/Calendar – totally agree.
As for project/task management I would also look into a web-based solution. 5pm works well for me (http://www.5pmweb.com) – can be accessed from anywhere through internet. Plus has a mobile version as well. Also other nice things like creating tasks directly from email, and integration with Google Calendar and Google Docs…
All together my workflow is very similar to described one.
Great article. I like your choice of tools. Simplicity is key. The simpler the better. I read the book “Getting Things Done” by David Allen. Its worth to have a look.
.-= Claude Oggier´s last blog ..Socialnomics – The social media revolution video =-.
Great article. I like your choice of tools. Simplicity is key. The simpler the better. I read the book “Getting Things Done” by David Allen. Its worth to have a look.
.-= Claude Oggier´s last blog ..Socialnomics – The social media revolution video =-.
Thanks for a great article and some good ideas. Looking into Evernote for sure.
You hit the nail on the head for me as I have been struggling with thoughts of “blowing it all up”. My challenge – managing personal stuff and personal business stuff along with corporate operations stuff. I’m feeling overwhelmed with all I have “working” for me, plus all that’s being added.
Does your world (or anyone else’s) include any “corporate” requirements or are you free to choose what works for you alone? I need a strategy to use for a small business (under 10 now) that will grow along with us, yet give everyone tools that work for them and together with everyone else.
Thanks for a great article and some good ideas. Looking into Evernote for sure.
You hit the nail on the head for me as I have been struggling with thoughts of “blowing it all up”. My challenge – managing personal stuff and personal business stuff along with corporate operations stuff. I’m feeling overwhelmed with all I have “working” for me, plus all that’s being added.
Does your world (or anyone else’s) include any “corporate” requirements or are you free to choose what works for you alone? I need a strategy to use for a small business (under 10 now) that will grow along with us, yet give everyone tools that work for them and together with everyone else.
Whenever anyone tells me that I “have to use” a program or a product, I shake my head. So thank you for reiterating that (1) what works for one person doesn’t necessarily work for another; and (2) sometimes you need to blow it up and start again.
I’m still using (primarily) a paper calendar. Why? Because I look at it and write in it–and none of the online calendars fits my workflow. I’m also a big fan of Post-It notes, and the Sticky Notes utility has been the first online task list that actually works for me. And that’s the point, you have to understand how your brain work, your own workflow, and then use trial and error (and sometimes dynamite too) to figure out how best to keep yourself on track.
.-= Daria Steigman´s last blog ..Data, Mobile, and Other Trends to Watch =-.
Whenever anyone tells me that I “have to use” a program or a product, I shake my head. So thank you for reiterating that (1) what works for one person doesn’t necessarily work for another; and (2) sometimes you need to blow it up and start again.
I’m still using (primarily) a paper calendar. Why? Because I look at it and write in it–and none of the online calendars fits my workflow. I’m also a big fan of Post-It notes, and the Sticky Notes utility has been the first online task list that actually works for me. And that’s the point, you have to understand how your brain work, your own workflow, and then use trial and error (and sometimes dynamite too) to figure out how best to keep yourself on track.
.-= Daria Steigman´s last blog ..Data, Mobile, and Other Trends to Watch =-.
Hi,
I’ve created an add-in that adds project management capabilities to Microsoft Outlook. All of your project based emails, files, contacts, tasks and appointments are managed in a central, easy to use location.
You can find more information on our web-site: http://www.missinglinkprojectcenter.com
Kevin
Hi,
I’ve created an add-in that adds project management capabilities to Microsoft Outlook. All of your project based emails, files, contacts, tasks and appointments are managed in a central, easy to use location.
You can find more information on our web-site: http://www.missinglinkprojectcenter.com
Kevin
Hi,
I’m Lauren from Springpad. Since I saw that you were posting about your experience using Evernote, I thought I’d let you know about Springpad (http://springpadit.com)–especially since we have a Project Management app. Springpad is similar to Evernote in that you can upload any notes or clip websites and access all your stuff online or on your phone. But, we take it a step further by putting all the info you store to work for you in our free apps. For example, you can save recipes from any website and then have them all neatly organized in your recipe box (http://springpadit.com/appdirectory/aboutapp/recipebox) and then use our free meal planner app to create a dinner plan and a complete list of ingredients. You can also keep track of all your wine notes (http://springpadit.com/appdirectory/aboutapp/winenotebook), keep a list of restaurants you want to try (http://springpadit.com/appdirectory/aboutapp/restauranttracker) or easily store all your travel plans like confirmation numbers, maps, places to go, etc (http://springpadit.com/appdirectory/aboutapp/tripplanner). You can also set alarms to send emails or text reminders. Other great apps include a budget tracker, a meeting notebook, a holiday gift planner, a date night planner, and other useful tools to help people get organized. Would love to get your feedback!
Hi,
I’m Lauren from Springpad. Since I saw that you were posting about your experience using Evernote, I thought I’d let you know about Springpad (http://springpadit.com)–especially since we have a Project Management app. Springpad is similar to Evernote in that you can upload any notes or clip websites and access all your stuff online or on your phone. But, we take it a step further by putting all the info you store to work for you in our free apps. For example, you can save recipes from any website and then have them all neatly organized in your recipe box (http://springpadit.com/appdirectory/aboutapp/recipebox) and then use our free meal planner app to create a dinner plan and a complete list of ingredients. You can also keep track of all your wine notes (http://springpadit.com/appdirectory/aboutapp/winenotebook), keep a list of restaurants you want to try (http://springpadit.com/appdirectory/aboutapp/restauranttracker) or easily store all your travel plans like confirmation numbers, maps, places to go, etc (http://springpadit.com/appdirectory/aboutapp/tripplanner). You can also set alarms to send emails or text reminders. Other great apps include a budget tracker, a meeting notebook, a holiday gift planner, a date night planner, and other useful tools to help people get organized. Would love to get your feedback!
I am, amongst those I know, the most organized of them all. However, when you mentioned Evernote I had to check it out … wow! Thanks for that tip!
.-= Nancy VanReece´s last blog ..Sketching Out The Possibilities =-.
I am, amongst those I know, the most organized of them all. However, when you mentioned Evernote I had to check it out … wow! Thanks for that tip!
.-= Nancy VanReece´s last blog ..Sketching Out The Possibilities =-.
It took me all day but I read this, read it again, downloaded Things on my new Mac and am going to get started! I already do some of your brilliant suggestions – and will implement the rest too. Thank ya!
It took me all day but I read this, read it again, downloaded Things on my new Mac and am going to get started! I already do some of your brilliant suggestions – and will implement the rest too. Thank ya!
Excellent choice of title!
Reading a list of what you use to manage your projects is nice, but IMHO, it’s not the tools that make the Project Manager. There’s a lot of people who will read your post, and try to using these tools, and will never succeed. Not because the tools are bad, but because they just don’t cut it as Project Managers.
Thanks for sharing…
.-= PM Hut´s last blog ..Project Management Strategies To Accelerate Web Development =-.
Excellent choice of title!
Reading a list of what you use to manage your projects is nice, but IMHO, it’s not the tools that make the Project Manager. There’s a lot of people who will read your post, and try to using these tools, and will never succeed. Not because the tools are bad, but because they just don’t cut it as Project Managers.
Thanks for sharing…
.-= PM Hut´s last blog ..Project Management Strategies To Accelerate Web Development =-.
Hi Amber,
Great blog post. I have my own methods of managing projects, but I always try to improve what and how I work which means overviews like this are really helpful in making this happen.
What’s interesting is tagging offline. I tend to get so preoccupied with making things available online, I forget that there are in fact times when I am offline – such as on planes. It’s ideas like this that really make a difference.
I tend to use Glasscubes and also Google Calendars as mentioned above – thank fully they work together. I’m currently looking for a useful Gantt Chart as well, but it’s still quite low on my list of things to get done.
Thanks once again…
Hi Amber,
Great blog post. I have my own methods of managing projects, but I always try to improve what and how I work which means overviews like this are really helpful in making this happen.
What’s interesting is tagging offline. I tend to get so preoccupied with making things available online, I forget that there are in fact times when I am offline – such as on planes. It’s ideas like this that really make a difference.
I tend to use Glasscubes and also Google Calendars as mentioned above – thank fully they work together. I’m currently looking for a useful Gantt Chart as well, but it’s still quite low on my list of things to get done.
Thanks once again…