The Fine Line Between Analysis and Excuses

More and more, I’m conviced that some of the holdover from the days of traditional marketing – even in the face of proof that these tactics aren’t nearly as effective as we’d hoped – is because we...

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My Relationship ROI

Liz Strauss is putting on a conference in May here in Chicago called SOBCon. If you’re not familiar, you can check out the site here and see what it’s all about. Liz and Terry Starbucker have gathered an amazing...

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You Are Not The Benchmark

If you’re making the decisions about your business purely because you say “Well I’d pay for that”, you’re making the dangerous assumption that all of your customers, clients, potential clients, and...

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A Social Media Job Interview

This week’s rockin’ guest post is from one of my fave Twitter people, Scott Hepburn. Scott is a copywriter for PRstore, a full-service marketing and PR company with franchises nationwide. He blogs at Media Emerging...

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PodCamp Toronto: Insights Outside the Sessions

The great thing about the unconference format – specifically PodCamp – is that as much learning and insight can happen in the hallways or the social settings as can take place in the sessions themselves. Getting such...

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Engineering a New Bedrock

One reason we might be struggling with social media’s “fit” within companies is because we’re trying to put it in a box. Is it PR? Is it marketing? Is it customer service? What are the rules? How do we...

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some recent podcasts...

SocialPros Podcast
The GrowthLab Show
WellSpring Digital Chat