More and more social media-related jobs are coming on the scene, from social media directors to content marketers to community managers to everything in between. And there are bunches of folks with an interest in these jobs, but unsure how to best position themselves to get one.
The quick, hard truth: your interest in social media isn’t enough. It’s important and we’ll talk about that below, but it alone is not enough to qualify you for a professional position (unless the company hiring for it doesn’t have a clue.)
I’ve hired several people for social media positions to date, so I can at least tell you what’s worked in my experience, and what I’m looking for when I recruit. Here are a few things you need to be armed with in order to put your best foot forward for a job involving social media responsibilities:
Strong Communication Skills
At the heart of any social media gig is the ability to communicate with people. Not in marketing terms, but in person-to-person terms. If you cannot write well and speak articulately, you can forget it. Here, successful experience in sales or client and customer service is helpful, or another position where you’ve had to put communication skills in play on a regular basis.
This also includes demonstrated experience working well and collaborating with colleagues; these roles have a heavy teamwork component and are often working across several other departments in the organization. Point to examples where you’ve worked well within a team, Â or led one through a project (and what you learned).
How do you know if you’re any good at this? Ask people to read your writing. Talk to friends and  colleagues and have them give you feedback about your communication skills, and where you can improve. (For instance, I know I tend to talk too fast when I’m excited, and I fling heavy vocabulary sometimes when simple words would do, but my strength is in clarity.)
Transferrable Knowledge
Because social media positions are still emerging, it’s likely that you haven’t held a specific social media job before the one you’re vying for. And that’s okay, but you need to learn to translate your experience and relate what you’ve done with what you’re hoping to do.
If you’re a marketer or a PR pro, you’ll need to emphasize your understanding of how people use and consume media, and how companies can best connect with their customers online. If you have a sales or customer service background, you’ll want to look at how your ability to solve problems and establish rapport with people offline could translate into an online environment. If you’ve come from a more technical background, you’ll need to demonstrate your project management and collaboration successes, and probably work harder to show that you have communication chops and people skills.
Changing career industries has always been about taking foundational skills and attributes and applying them to different roles. This is the same thing, so you’ll want to put some thought into the similarities between what you’re doing now, and the role you’d like to land. Build and display your resume accordingly.
Professional Experience
I can’t emphasize this enough, and I talked about it at length over here.
You need to have an idea of what it’s like to work in a professional environment. I know there are exceptions to this rule, but for the most part, the serious positions out there upon which you can build a career need the perspective and experience that comes with having a few business skills under your belt.
That doesn’t mean it has to be an office: you may have learned a thing or two about business behind the bar (I learned a bit about bookkeeping, for example, and the challenges of hiring and keeping good talent). But if you’re hoping to land a gig leading a cool company’s social media strategy, they’re going to want you to have some demonstrable experience working in a business environment before they’re going to trust you with such a public, visible, and emerging part of their business.
Demonstrated Work Ethic
Part of the hitch with social media gigs is that they’re just not 9-5 propositions. And it takes a certain kind of person that’s willing to take on a role that’s going to require some extended hours, as well as an internal (and perhaps external) leadership role.
Social media folks will have some work ahead of them in terms of establishing some professional standards for their role, as well as expectations with their management and colleagues. They’ll need to be building in new measurement and performance metrics that help the company see what’s working and what’s not. They’ll end up doing a good deal of negotiation, education (both internally and externally), and outlining business cases for their undertakings.
If it’s for a company that’s serious about social media, it’s not going to be a fluffy job. It’s hard work in an emerging field, which means that you’re putting yourself under scrutiny, and likely doing the work of more than one person while you help build a business case for roles like this.
Social Media Experience
Yes, you need it. You might not have it as part of your job right now, but don’t think you’re going to get a gig without it.
And that means a heck of a lot more than having a Facebook page (because that’s just not special in itself). If you have your eye on social media jobs, you’d better start looking at social media through a business lens. Do you have a blog or a Posterous where you’re exploring how to use it to share ideas? Do you have a Twitter account that you’ve used to establish relationships, and can you point to tangible results from that? Have you participated in online communities that interest you to learn about their operation, culture, and nuance?
Don’t expect that companies are going to invest their money in helping you learn social media. You have to do some extra-curricular studying of your own to earn the consideration. That’s the nature of wanting a career in something new. You have to spend your own time learning in order to convince someone you’re a good hiring risk.
Educational Focus
Here’s where I break from the pack: I, personally, don’t care about your degree, and I’ve never hired a person based on that prerequisite. I don’t care where you got it or what it’s in. (I have a secret about my college education that I’ll tell you in a post tomorrow).
In my 15+ years of work experience, the only places I’ve seen specific degrees matter a lot are in technical or highly specialized jobs like medicine, engineering, or law. In most other cases, the most adept professionals I’ve found have a consistent set of skills and attributes that are completely independent from the degree they have (if they have one at all). One of the best marketing people I know has a degree in botany.
Realistically, some companies are going to care. Those aren’t the companies I want to work for, because they’re focusing on past decisions instead of earned skills and potential. But it’s up to you to decide how you’ll handle this bit. If they’re asking for a marketing degree and you don’t have one, you’ll have a job on your hands to explain why your experience and results translate and might matter more.
More Thoughts?
I’d love to hear from those of you that either hold social media positions, or have hired for them, and what I’m missing. Share your experience with the droves of folks out there hoping that their next job is something in this realm.
If we have hope that social media has a legitimate place in the business world forever more, we’d better be prepared to present ourselves as professionals deserving of leading the charge.
What say you?
Nice post, Amber. It’s about time people who are going to be representing brands in social media have the chops to do it.
I’ve worked as a social media “full-timer” and as a consultant. One aspect that I think is important is to hire someone with a long-term view, or at the very least, shares their knowledge around the company so that the duties can be passed on if they disappear.
You may find my own similar blog post interesting: http://makejohnnycash.blogspot.com/2009/05/hey-did-anyone-get-twitter-password.html
Cheers,
@johncarson
Nice post, Amber. It’s about time people who are going to be representing brands in social media have the chops to do it.
I’ve worked as a social media “full-timer” and as a consultant. One aspect that I think is important is to hire someone with a long-term view, or at the very least, shares their knowledge around the company so that the duties can be passed on if they disappear.
You may find my own similar blog post interesting: http://makejohnnycash.blogspot.com/2009/05/hey-did-anyone-get-twitter-password.html
Cheers,
@johncarson
I’m extremely glad I took the time to read this post today! I tweeted you a few weeks back saying that I might be sending an e-mail your way in the near future for career tips, but this really answered a lot of my burning questions (not to say you still won’t get an e-mail!). More importantly, I think this post gave me confidence that I’m headed in the right direction and that I should put more faith in my abilities. Thanks for taking the time to write this!
I’m extremely glad I took the time to read this post today! I tweeted you a few weeks back saying that I might be sending an e-mail your way in the near future for career tips, but this really answered a lot of my burning questions (not to say you still won’t get an e-mail!). More importantly, I think this post gave me confidence that I’m headed in the right direction and that I should put more faith in my abilities. Thanks for taking the time to write this!
It seems that all of these help, and that the ideal candidate could lay out experiences with each, but none of them are a linchpin. My resume, well, sucks. I’m 24 and I graduated college in ’07. What experience could I possibly even have? Luckily, things like talent in marketing myself and communications skills have made up for whatever ways my resume is lacking. It’s important that people don’t read this, say to themselves, “Oh, well I can’t do it now!”, and give up. Just make do with what you have, and excel where you can.
.-= Ian Greenleigh´s last blog ..Which Facebook Ad Will Employers Like Best? =-.
It seems that all of these help, and that the ideal candidate could lay out experiences with each, but none of them are a linchpin. My resume, well, sucks. I’m 24 and I graduated college in ’07. What experience could I possibly even have? Luckily, things like talent in marketing myself and communications skills have made up for whatever ways my resume is lacking. It’s important that people don’t read this, say to themselves, “Oh, well I can’t do it now!”, and give up. Just make do with what you have, and excel where you can.
.-= Ian Greenleigh´s last blog ..Which Facebook Ad Will Employers Like Best? =-.
Great post Amber, and very relevant topic. For anyone looking to work in social media, I’ve found that having a background in a related discipline like marketing/sales/customer service (even more traditional sense of marketing or advertising) gives one a leg up vs candidates that “get” social media but have to learn about those areas. Social media is really tools and different approaches for identifying, engaging and activating customers. Someone who is just really good at relationship building may struggle when it comes time to cross that line, especially as this space matures and tactics become more CRM-like for driving business results.
.-= Adam Cohen´s last blog ..Donation Connect: Text Some Good =-.
Great post Amber, and very relevant topic. For anyone looking to work in social media, I’ve found that having a background in a related discipline like marketing/sales/customer service (even more traditional sense of marketing or advertising) gives one a leg up vs candidates that “get” social media but have to learn about those areas. Social media is really tools and different approaches for identifying, engaging and activating customers. Someone who is just really good at relationship building may struggle when it comes time to cross that line, especially as this space matures and tactics become more CRM-like for driving business results.
.-= Adam Cohen´s last blog ..Donation Connect: Text Some Good =-.
Interesting article and a timely one at that! I am building my company’s social media presence as well as our client’s and many times you think how can I qualify myself as a professional in this area? Is it because of my twitter existence or my blog following or the facebook fan page I’ve developed? To a point yes those all matter because they show our abilities in the direct area of work but I think you hit the head on the nail with the communications tools. I am a PR professional and without the tools I have been using in my career prior to the social media focus I would not find success in that area. No matter what when you really hash it out much of social media is just building relationships within a community. That’s nothing we haven’t done before in a dinner or golf game we just have a new medium to explore and utilize.
Interesting article and a timely one at that! I am building my company’s social media presence as well as our client’s and many times you think how can I qualify myself as a professional in this area? Is it because of my twitter existence or my blog following or the facebook fan page I’ve developed? To a point yes those all matter because they show our abilities in the direct area of work but I think you hit the head on the nail with the communications tools. I am a PR professional and without the tools I have been using in my career prior to the social media focus I would not find success in that area. No matter what when you really hash it out much of social media is just building relationships within a community. That’s nothing we haven’t done before in a dinner or golf game we just have a new medium to explore and utilize.
A great post covering a lot of areas I think people need to know in order to get a career in social media. I do think education is important but only in showing people that you can start and finish something. I agree what you get it in is meaningless a lot of times these days. Most of my friends have jobs in fields that they didn’t go to school for.
A great post covering a lot of areas I think people need to know in order to get a career in social media. I do think education is important but only in showing people that you can start and finish something. I agree what you get it in is meaningless a lot of times these days. Most of my friends have jobs in fields that they didn’t go to school for.
Communication skills and work ethic will definitely get you a long way. One thing I would say is that it’s important to be curious and have an eagerness to learn. I don’t know everything about social media/social business/whatever you want to call it. No one does. But one things that seems to help people find success is always being willing to learn new things and seek out answers or ways to look at things differently.
I also agree with John’s comment re: taking a long-term view and being able to help the company plan for the future.
.-= Jason Peck´s last blog ..Video Interviews from Social Fresh Tampa =-.
Amber, another great post and extremely relevant. Imagine, companies hiring for breadth and depth? I’ve been doing the PR thing for 20 years and was a webmaster when the WWW was still in diapers (1996). I’ve always hired for attitude. The technical stuff can be taught, but if there is no understanding of the power of this technology, then you might as well go to the next person.
.-= James Frey´s last blog ..Genuine-ness =-.
Communication skills and work ethic will definitely get you a long way. One thing I would say is that it’s important to be curious and have an eagerness to learn. I don’t know everything about social media/social business/whatever you want to call it. No one does. But one things that seems to help people find success is always being willing to learn new things and seek out answers or ways to look at things differently.
I also agree with John’s comment re: taking a long-term view and being able to help the company plan for the future.
.-= Jason Peck´s last blog ..Video Interviews from Social Fresh Tampa =-.
Amber, another great post and extremely relevant. Imagine, companies hiring for breadth and depth? I’ve been doing the PR thing for 20 years and was a webmaster when the WWW was still in diapers (1996). I’ve always hired for attitude. The technical stuff can be taught, but if there is no understanding of the power of this technology, then you might as well go to the next person.
.-= James Frey´s last blog ..Genuine-ness =-.
Great post! I have had recent interest in social media positions and thank you for laying out the requirements as well as managing the expectations of the applicant.
Great post! I have had recent interest in social media positions and thank you for laying out the requirements as well as managing the expectations of the applicant.
Amber, this is a timely post for me. I’ve actually come up on a few social media management gigs and had phone interviews with hiring managers. What’s interesting are some of the questions I’ve been asked. The first one is: What’s your experience working with Fortune 100 brands? Second is: What’s your experience implementing social media for these organizations? (Okay, maybe these questions are more indicative of the types of companies I’m interviewing with.) The challenge is that my prior experience has been working with much smaller businesses and nonprofits so the sell is a bit of a leap from point A to point B.
I have over a decade of transferable skills in customer service and marketing…but what you say about SM Experience is spot on. Realizing my actual experience with larger brands isn’t what it needs to be, I’m doing a lot more talking with folks who are on the front-lines of working with the P&Gs, Home Depots, and Samsungs. And I’m thinking through relevant scenarios to write about on my own blog to demonstrate thought leadership and value. I’m also hoping that the Master’s degree in anthropology I’m working on will be an added benefit I bring to the table.
The lesson for me? Keep learning, keep working, keep sharing.
The professional experience point is so key. I see so many companies looking for someone who is just young and active with social media, so they think that person will be able to transplant those abilities to business. Nope. Doesn’t work like that. You still need fundamental business skills and savvy, you just need another layer, or over-lay of social media understanding and capacity. Social media is a business tool first, at least for those of us looking to hire professionals.
Thanks for the read.
Eric
.-= Eric´s last blog ..The philosophy of the hammer in social media =-.
Amber, this is a timely post for me. I’ve actually come up on a few social media management gigs and had phone interviews with hiring managers. What’s interesting are some of the questions I’ve been asked. The first one is: What’s your experience working with Fortune 100 brands? Second is: What’s your experience implementing social media for these organizations? (Okay, maybe these questions are more indicative of the types of companies I’m interviewing with.) The challenge is that my prior experience has been working with much smaller businesses and nonprofits so the sell is a bit of a leap from point A to point B.
I have over a decade of transferable skills in customer service and marketing…but what you say about SM Experience is spot on. Realizing my actual experience with larger brands isn’t what it needs to be, I’m doing a lot more talking with folks who are on the front-lines of working with the P&Gs, Home Depots, and Samsungs. And I’m thinking through relevant scenarios to write about on my own blog to demonstrate thought leadership and value. I’m also hoping that the Master’s degree in anthropology I’m working on will be an added benefit I bring to the table.
The lesson for me? Keep learning, keep working, keep sharing.
The professional experience point is so key. I see so many companies looking for someone who is just young and active with social media, so they think that person will be able to transplant those abilities to business. Nope. Doesn’t work like that. You still need fundamental business skills and savvy, you just need another layer, or over-lay of social media understanding and capacity. Social media is a business tool first, at least for those of us looking to hire professionals.
Thanks for the read.
Eric
.-= Eric´s last blog ..The philosophy of the hammer in social media =-.
For me, the one that stands out is transferrable knowledge. Although there is a place for linear knowledge within the scope of social media and business applications, the ability to intuit and apply apparently dissimilar information to multiple outcomes is golden.
Flexibility, comfort with flux and the unknown are also key indicators of success within the social media field, specifically.
When I was in high school I spent two years of independent study, where I was graded not only on the strength of my portfolio, but also the breadth and scope of my work (in terms of disciplines I explored). If I would have only worked with oils, I may have gotten a good grade, but without exploring screen printing, ceramics, textiles, water color and acrylics, I wouldn’t have received as high a grade. My point: also necessary for a successful social media hire is the ability of a candidate to establish a framework where none exists…and delivering.
Vision, discipline and work ethic.
Speaking of work, I’d better get to it. Thanks for a great post. Best, M.
.-= mckra1g´s last blog ..mckra1g: Understood! 🙂 Bye! RT @billrice: RT @RockYourDay: Are you putting away distractions so you can kick today’s ass? No? #getToIt #JFDI =-.
For me, the one that stands out is transferrable knowledge. Although there is a place for linear knowledge within the scope of social media and business applications, the ability to intuit and apply apparently dissimilar information to multiple outcomes is golden.
Flexibility, comfort with flux and the unknown are also key indicators of success within the social media field, specifically.
When I was in high school I spent two years of independent study, where I was graded not only on the strength of my portfolio, but also the breadth and scope of my work (in terms of disciplines I explored). If I would have only worked with oils, I may have gotten a good grade, but without exploring screen printing, ceramics, textiles, water color and acrylics, I wouldn’t have received as high a grade. My point: also necessary for a successful social media hire is the ability of a candidate to establish a framework where none exists…and delivering.
Vision, discipline and work ethic.
Speaking of work, I’d better get to it. Thanks for a great post. Best, M.
.-= mckra1g´s last blog ..mckra1g: Understood! 🙂 Bye! RT @billrice: RT @RockYourDay: Are you putting away distractions so you can kick today’s ass? No? #getToIt #JFDI =-.
Thank you, Amber, for these cautions and reminders. I agree with you that the person should be prepared for an internal leadership role, in addition to the external “social” role. Another firm has described their Community Manager as “…the voice of the company or product externally and the voice of the customers internally.” They also described the position as a “hub” between customers and internal departments. Moving rapidly and frequently “inside and outside” of the firewall, as it were, may be a necessary condition for those who desire these social media roles, but perhaps they should also be prepared for some sense of being “a person without a country.”
Thank you, Amber, for these cautions and reminders. I agree with you that the person should be prepared for an internal leadership role, in addition to the external “social” role. Another firm has described their Community Manager as “…the voice of the company or product externally and the voice of the customers internally.” They also described the position as a “hub” between customers and internal departments. Moving rapidly and frequently “inside and outside” of the firewall, as it were, may be a necessary condition for those who desire these social media roles, but perhaps they should also be prepared for some sense of being “a person without a country.”
All great points–and nary a mention of number of fans or followers! ; )
I think there is also a great opportunity for people already in jobs that are not specific to social media to start either angling to move into that role for their company or poise themselves for a future move to a social media job at a new company. If social media is something you’re interested in and passionate about, I say start positioning yourself now to move into that arena. You’re in a good position because you already have a job, most likely your company doesn’t already have someone dedicated to social media–if it’s even on their radar at all. Yes, you’ll be doing double duty doing your regular job plus taking on additional social media responsibilities, but it could really serve you well. This is how I initially got my job as online community & social media manager; I was a web content developer and I volunteered to start investigating social media and whether it would work for my organization. It can be frustrating to be a pioneer in this way–you definitely need patience–but it’s a great way to get on the job experience in social media while you already have a “real” job.
Amber,
Great post, as usual.
We talked about this a little at SoFresh Tampa, but I think one very important aspect is the ability to take risks.
There is always an element of risk taking. Whether it is getting more executive support, responding to a negative complaint online, or making an internal presentation… you have to be able to put yourself on the line.
To me, this is one important element that people never think about with social media jobs.
What do you think? See you at SXSW!
Best,
Chris Moody
.-= Chris Moody´s last blog ..You Can’t Fake the Funk: A Social Media Gut Check =-.
Amber,
Great post, as usual.
We talked about this a little at SoFresh Tampa, but I think one very important aspect is the ability to take risks.
There is always an element of risk taking. Whether it is getting more executive support, responding to a negative complaint online, or making an internal presentation… you have to be able to put yourself on the line.
To me, this is one important element that people never think about with social media jobs.
What do you think? See you at SXSW!
Best,
Chris Moody
.-= Chris Moody´s last blog ..You Can’t Fake the Funk: A Social Media Gut Check =-.
All great points Amber, especially the reference to education. The quality of employees I’ve hired has never correlated to the degree they touted on their resume. Other than a few professions (brain surgeon comes to mind) I’ve found that people with a desire to learn and the ability to connect dots gain much more from real life experience.
And when it comes to social media, those who dive in with both feet tend to be the most interactive and develop the deepest online relationships.
.-= Global Patriot´s last blog ..Light Up The World With Renewable Energy =-.
All great points Amber, especially the reference to education. The quality of employees I’ve hired has never correlated to the degree they touted on their resume. Other than a few professions (brain surgeon comes to mind) I’ve found that people with a desire to learn and the ability to connect dots gain much more from real life experience.
And when it comes to social media, those who dive in with both feet tend to be the most interactive and develop the deepest online relationships.
.-= Global Patriot´s last blog ..Light Up The World With Renewable Energy =-.
Amber: You. Are. Awesome. This is a great message. You’ve literally described me and the process I went through in changing careers and entering the social media space. I am now doing small business social media consulting and LOVING IT. I’m going to share your article with others…this is a great “job description” for social media. Keep up the great work!
Amber: You. Are. Awesome. This is a great message. You’ve literally described me and the process I went through in changing careers and entering the social media space. I am now doing small business social media consulting and LOVING IT. I’m going to share your article with others…this is a great “job description” for social media. Keep up the great work!
Amber,
I agree that communication skills are a priority. One thing I’d add to your list is the ability to see connections… I think one of the most exciting things about social media is the instant ability to see, hear and search out various bits of information or perspectives. The assimilation, analysis and then new insights possible are (well, can be!) way more interesting and informed then they would have been 10 years ago. It takes someone who can see the connecting threads in disparate ideas, people or actions to really take advantage of social media’s filtering and sharing abilities for the good of their employer or client.
.-= Mandy Vavrinak´s last blog ..Waste Management, PR and Reality TV =-.
Amber,
I agree that communication skills are a priority. One thing I’d add to your list is the ability to see connections… I think one of the most exciting things about social media is the instant ability to see, hear and search out various bits of information or perspectives. The assimilation, analysis and then new insights possible are (well, can be!) way more interesting and informed then they would have been 10 years ago. It takes someone who can see the connecting threads in disparate ideas, people or actions to really take advantage of social media’s filtering and sharing abilities for the good of their employer or client.
.-= Mandy Vavrinak´s last blog ..Waste Management, PR and Reality TV =-.
Anemic post, Amber. Grotesque, even.
One other point of view to keep in mind is that of the client. Simply put, if companies didn’t feel obliged to enter the social media space, and if they weren’t willing to pay bargain-basement prices to entrust college interns with the entirety of their marketing or PR efforts, we wouldn’t have half the problems we do with fake experts and flaccid case studies.
When companies hold themselves to a higher standard, and insist on achievable goals that require their social media experts to improve their own abilities, we’ll see some real momentum generated in this space. Until then, its Twitter users with 50 followers selling small businesses on the Power of Engagement for $10 an hour.
.-= Justin Kownacki´s last blog ..An Open Letter to My Audience: What Do YOU Need From Me? =-.
Anemic post, Amber. Grotesque, even.
One other point of view to keep in mind is that of the client. Simply put, if companies didn’t feel obliged to enter the social media space, and if they weren’t willing to pay bargain-basement prices to entrust college interns with the entirety of their marketing or PR efforts, we wouldn’t have half the problems we do with fake experts and flaccid case studies.
When companies hold themselves to a higher standard, and insist on achievable goals that require their social media experts to improve their own abilities, we’ll see some real momentum generated in this space. Until then, its Twitter users with 50 followers selling small businesses on the Power of Engagement for $10 an hour.
.-= Justin Kownacki´s last blog ..An Open Letter to My Audience: What Do YOU Need From Me? =-.
I agree with all of the above Amber, and have found that having a background in sales and marketing as well as having run my own business are all relevant. There are lots of vacancies springing up around social media and I believe you do need to have an understanding of the business world in order to be able to poisition the person or company you are working for. You are right in saying this is hard work – the clients I work for employ me because they understand that in order to ‘do’ social media properly it takes more time than they can give without other areas of their business suffering. I do a lot of research about their market as well so that I can comment when relevant, which involves a LOT of reading! However, I have to say that I love what I am doing now more than any other job I have had.
I agree with all of the above Amber, and have found that having a background in sales and marketing as well as having run my own business are all relevant. There are lots of vacancies springing up around social media and I believe you do need to have an understanding of the business world in order to be able to poisition the person or company you are working for. You are right in saying this is hard work – the clients I work for employ me because they understand that in order to ‘do’ social media properly it takes more time than they can give without other areas of their business suffering. I do a lot of research about their market as well so that I can comment when relevant, which involves a LOT of reading! However, I have to say that I love what I am doing now more than any other job I have had.
Hi Amber,
This post made me feel a whole lot better about what I’ve tried to do with my resume, especially, where you say “adept professionals I’ve found have a consistent set of skills and attributes that are completely independent from the degree they have….” I have a small amount of marketing experience, and the rest is teaching and litigation (that is, aside from my blog and freelance writing). Essentially, my background consists of various forms of communication. It’s no wonder I love social media!
I think I was able to take the different aspects of my background and mold it into what you have outlined above – at least I hope I did!
I’ve been feeling a bit disheartened, thinking to myself, “I’m a lawyer, I have no business doing this,” but this article put the wind back in my sails. Thanks!
.-= LaLicenciada´s last blog ..UPDATE: NOH8 Campaign =-.
Hi Amber,
This post made me feel a whole lot better about what I’ve tried to do with my resume, especially, where you say “adept professionals I’ve found have a consistent set of skills and attributes that are completely independent from the degree they have….” I have a small amount of marketing experience, and the rest is teaching and litigation (that is, aside from my blog and freelance writing). Essentially, my background consists of various forms of communication. It’s no wonder I love social media!
I think I was able to take the different aspects of my background and mold it into what you have outlined above – at least I hope I did!
I’ve been feeling a bit disheartened, thinking to myself, “I’m a lawyer, I have no business doing this,” but this article put the wind back in my sails. Thanks!
.-= LaLicenciada´s last blog ..UPDATE: NOH8 Campaign =-.
Amber,
Excellent post. Chris Brogan wrote earlier this week about using these very cool tools. Take it one step further to gain the crucial experience, donate time to help charities get started. A win for the charity, a win for the resume.
Read Brogan’s post: http://www.chrisbrogan.com/when-this-all-gets-cool/#comment-35852185
Amber,
Excellent post. Chris Brogan wrote earlier this week about using these very cool tools. Take it one step further to gain the crucial experience, donate time to help charities get started. A win for the charity, a win for the resume.
Read Brogan’s post: http://www.chrisbrogan.com/when-this-all-gets-cool/#comment-35852185
I like the idea of earning your stripes. Doing social media for business is much more difficult than blogging about the idea of doing it or expressing ideas about how it should be done. My 3+ years launching and growing an online community for WRAL.com, writing a book about it and trudging away as a community manager deeply in the trenches is what set me up for my current job as Social Media Manager at Capstrat. And the fact that I have been a journalist for more than 16 years. The skills that you list here are crucial, Amber because this work is so much more than what most people could ever imagine. If you’re interested in the tools alone, that is not enough. And if you do so happen to land a job in social media without some of these skills, you will either grow to despise the work or get weeded out. Nice post.
I like the idea of earning your stripes. Doing social media for business is much more difficult than blogging about the idea of doing it or expressing ideas about how it should be done. My 3+ years launching and growing an online community for WRAL.com, writing a book about it and trudging away as a community manager deeply in the trenches is what set me up for my current job as Social Media Manager at Capstrat. And the fact that I have been a journalist for more than 16 years. The skills that you list here are crucial, Amber because this work is so much more than what most people could ever imagine. If you’re interested in the tools alone, that is not enough. And if you do so happen to land a job in social media without some of these skills, you will either grow to despise the work or get weeded out. Nice post.
Amber,
Thanks for the post. I think you hit on some really good points. Using social media tools and know some of the tactics is nice but can only have value if the application is there. Understanding the philosophy of building relationships and how social media fits into a company’s strategy is another level. Here is a great related post by Kat French on Jobs in Social Media Reality vs Fantasy http://bit.ly/bNrUGc
.-= David Horne´s last blog ..HR in the marketing mix =-.
Amber,
Thanks for the post. I think you hit on some really good points. Using social media tools and know some of the tactics is nice but can only have value if the application is there. Understanding the philosophy of building relationships and how social media fits into a company’s strategy is another level. Here is a great related post by Kat French on Jobs in Social Media Reality vs Fantasy http://bit.ly/bNrUGc
.-= David Horne´s last blog ..HR in the marketing mix =-.
Amber,
Thank you for writing such great advice. I just completed my PR education a year ago after deciding to change careers and started looking around with information interviews. I think out of all the advice I received I think this is the best.
Cheers
Bill
.-= Bill Smith´s last blog ..Podcamp Toronto 2010. =-.
Amber,
Thank you for writing such great advice. I just completed my PR education a year ago after deciding to change careers and started looking around with information interviews. I think out of all the advice I received I think this is the best.
Cheers
Bill
.-= Bill Smith´s last blog ..Podcamp Toronto 2010. =-.
Great post, Amber.
I would expand a bit on the importance of knowing some business basics: An understanding of analytics is also important, especially since there are a variety of ways to measure the success of social media efforts. Those of us working in social media need to be able to tell if what we’re doing is having the impact we want and be able prove that impact to the organizations we’re working for. If you don’t understand how to gather and interpret the data (and what data to gather and interpret), you’ll never really know if you’re succeeding or not. And you’ll never be able to prove your worth or the value of social media to the business.
Great post, Amber.
I would expand a bit on the importance of knowing some business basics: An understanding of analytics is also important, especially since there are a variety of ways to measure the success of social media efforts. Those of us working in social media need to be able to tell if what we’re doing is having the impact we want and be able prove that impact to the organizations we’re working for. If you don’t understand how to gather and interpret the data (and what data to gather and interpret), you’ll never really know if you’re succeeding or not. And you’ll never be able to prove your worth or the value of social media to the business.
Excellent post, Amber.
I agree with just about every post. I think the biggest and most important factor is shown and established social media profiles and relationships. For example, just tweeting with your friends is not going to cut it. If I was going to hire (actually am looking to be hired myself if anyone is interested can see the Hire Me section of my blog), I would first look to see if they have a blog. In that blog I would see how well they communicate with their readers..This could be done by checking their tweets, comments, etc…
Second, I would look at marketing experience. If they have marketing experience then its possible they have a decent set of communication and even selling skills.
.-= Tanner @ Life Destiny´s last blog ..How the Digital Divide Works =-.
Excellent post, Amber.
I agree with just about every post. I think the biggest and most important factor is shown and established social media profiles and relationships. For example, just tweeting with your friends is not going to cut it. If I was going to hire (actually am looking to be hired myself if anyone is interested can see the Hire Me section of my blog), I would first look to see if they have a blog. In that blog I would see how well they communicate with their readers..This could be done by checking their tweets, comments, etc…
Second, I would look at marketing experience. If they have marketing experience then its possible they have a decent set of communication and even selling skills.
.-= Tanner @ Life Destiny´s last blog ..How the Digital Divide Works =-.
Amber,
This is the best advice I have seen on this topic. Since Social Media is such a hot trend right now, there is a flood of interest. MANY, many people would like to turn it into a career. While it has come a long way, social media is still developing. I don’t care so much about the degree, but I do think you need a ‘learning attitude’.
Thank you again.
Rick
Amber,
This is the best advice I have seen on this topic. Since Social Media is such a hot trend right now, there is a flood of interest. MANY, many people would like to turn it into a career. While it has come a long way, social media is still developing. I don’t care so much about the degree, but I do think you need a ‘learning attitude’.
Thank you again.
Rick
Love this post…very relevant. My daily reminder to myself is to never stop learning. Being proactive in seeking information and learning something new in the social media world is a must. It’s true, we cannot expect our companies to invest in the education we need to continue to forge ahead in this space. I believe if your passionate, you will spend your time and ultimately your dollar to further yourself and ultimately your career.
Thanks for sharing Amber…hope to hang out again at SXSW! Golden Tee FTW 🙂
Summer
(@summerjoy)
Love this post…very relevant. My daily reminder to myself is to never stop learning. Being proactive in seeking information and learning something new in the social media world is a must. It’s true, we cannot expect our companies to invest in the education we need to continue to forge ahead in this space. I believe if your passionate, you will spend your time and ultimately your dollar to further yourself and ultimately your career.
Thanks for sharing Amber…hope to hang out again at SXSW! Golden Tee FTW 🙂
Summer
(@summerjoy)
keeping up to date on trends/education/having business acumen is key for me in a hybrid position of social media marketing/business development
.-= Jim Gray´s last blog ..Jim_Gray: Live Blog for 8BIT at the MISE 2010 Conference! (2 Free Registrations) | ChurchCrunch: http://bit.ly/bo0O0S via @addthis #mise2010 =-.
keeping up to date on trends/education/having business acumen is key for me in a hybrid position of social media marketing/business development
.-= Jim Gray´s last blog ..Jim_Gray: Live Blog for 8BIT at the MISE 2010 Conference! (2 Free Registrations) | ChurchCrunch: http://bit.ly/bo0O0S via @addthis #mise2010 =-.
Amber
In a recessed economy where people are trying to keep a roof over their head, the first thought is to jump on the next best thing – the craze and social media is that. Do simple searches and you are met with thousands and thousands of pages full of information on how to do social media. It is more than that. It is exactly what you have outlined here that I hope people read and read again and if they have a shadow of a doubt, read again. I hear over and over it is not that hard. I mean come on talking to people on twitter is simple, right? It is somewhat frustrating as taking a few online seminars and setting up a twitter or a blog is not doing social media.
As companies are still trying to get their arms around social media and people are jumping on the bandwagon to it is always refreshing to have this discussed in a manner that is breaks it down and is realistic and not another article on snake oil salesmen.
@SuzanneVara
.-= Suzanne Vara´s last blog ..Mardi Gras: A Family Experience? =-.
Amber
In a recessed economy where people are trying to keep a roof over their head, the first thought is to jump on the next best thing – the craze and social media is that. Do simple searches and you are met with thousands and thousands of pages full of information on how to do social media. It is more than that. It is exactly what you have outlined here that I hope people read and read again and if they have a shadow of a doubt, read again. I hear over and over it is not that hard. I mean come on talking to people on twitter is simple, right? It is somewhat frustrating as taking a few online seminars and setting up a twitter or a blog is not doing social media.
As companies are still trying to get their arms around social media and people are jumping on the bandwagon to it is always refreshing to have this discussed in a manner that is breaks it down and is realistic and not another article on snake oil salesmen.
@SuzanneVara
.-= Suzanne Vara´s last blog ..Mardi Gras: A Family Experience? =-.
I’ve been recently hired for a Social Media job. I think that this post is very complete in what to ask for a Social Media person. I myself have just earned a degree in Business and I love to write. In fact I’m trying to improve my writing, by just writing everything I can down. My degree didn’t had much to do with what they asked for, but I was able to build the skills working and educating myself. Part of it was reading this blog. Thnaks for that Amber!!! I find that sharing what we learn is good to help others get educated and make our work valuable in other places.
The most important point I can get from your post is that a degree doesn’t matter. I learned my skills in a job, working as an independent and reading. Though my degree gave me the business perspective, most of what I learned was on the trenches and I find it a nice combination. Besides having people with the same degree decreases diversity which is important in any industry.
Finally I see that in hiring for social media you can’t just do it all in one interview or a test. I’ve found that having a conversation over coffee sharing a bit of experience could give a broader look of what the person knows and the potential they have.
.-= Jorge´s last blog ..Freemium for education =-.
I’ve been recently hired for a Social Media job. I think that this post is very complete in what to ask for a Social Media person. I myself have just earned a degree in Business and I love to write. In fact I’m trying to improve my writing, by just writing everything I can down. My degree didn’t had much to do with what they asked for, but I was able to build the skills working and educating myself. Part of it was reading this blog. Thnaks for that Amber!!! I find that sharing what we learn is good to help others get educated and make our work valuable in other places.
The most important point I can get from your post is that a degree doesn’t matter. I learned my skills in a job, working as an independent and reading. Though my degree gave me the business perspective, most of what I learned was on the trenches and I find it a nice combination. Besides having people with the same degree decreases diversity which is important in any industry.
Finally I see that in hiring for social media you can’t just do it all in one interview or a test. I’ve found that having a conversation over coffee sharing a bit of experience could give a broader look of what the person knows and the potential they have.
.-= Jorge´s last blog ..Freemium for education =-.
Great post. I’ve found that my background as a copywriter / pr and communications manager fit perfectly with the social media world. I think having a proven record of helping businesses gain ROI is helpful for a social media position. I was offered a social media job but I decided to continue doing what I do with small to medium-sized businesses – build social media campaigns that synchronize with offline public relations, advertising and marketing communications. Having a strong work ethic and ability to communicate is extremely important!
Great post. I’ve found that my background as a copywriter / pr and communications manager fit perfectly with the social media world. I think having a proven record of helping businesses gain ROI is helpful for a social media position. I was offered a social media job but I decided to continue doing what I do with small to medium-sized businesses – build social media campaigns that synchronize with offline public relations, advertising and marketing communications. Having a strong work ethic and ability to communicate is extremely important!
Very informative! I agree with “Realistically, some companies are going to care. Those aren’t the companies I want to work for, because they’re focusing on past decisions instead of earned skills and potential.” I am one of those people who likes to know how to do a little bit of everything so that I am able to handle anything that may come my way.
Great post!
Ed
Very informative! I agree with “Realistically, some companies are going to care. Those aren’t the companies I want to work for, because they’re focusing on past decisions instead of earned skills and potential.” I am one of those people who likes to know how to do a little bit of everything so that I am able to handle anything that may come my way.
Great post!
Ed
Amber, this is a great blog and similar to what I’m hearing as I try for these types of jobs here in the Silicon Valley and San Francisco.
Another thing that I would add is that having sales experience is a huge plus for most of the community management roles. People who have worked in advertising with account management experience are in high demand.
One thing that I’m trying to show is how growing my personal networks relates to potential business. I haven’t succeeded yet, but I’m working on it.
.-= Sue Anne´s last blog ..sue_anne: RT @ambercadabra Earning Your Stripes for a Social Media Job http://bit.ly/cSBLsm =-.
Amber, this is a great blog and similar to what I’m hearing as I try for these types of jobs here in the Silicon Valley and San Francisco.
Another thing that I would add is that having sales experience is a huge plus for most of the community management roles. People who have worked in advertising with account management experience are in high demand.
One thing that I’m trying to show is how growing my personal networks relates to potential business. I haven’t succeeded yet, but I’m working on it.
.-= Sue Anne´s last blog ..sue_anne: RT @ambercadabra Earning Your Stripes for a Social Media Job http://bit.ly/cSBLsm =-.
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.-= dropship´s last blog ..How do I get power to Dewalt radio battery charger when plugged in? =-.
I’ve been to China travel, in my opinion chinese people are very freidly, and i especially like the city of beijingshenzhen, i have a friend from china, i ike her blog discount china, now she is in Jewish, just now, she send me a Jewish Directory website, i think the it is very useful.
.-= dropship´s last blog ..How do I get power to Dewalt radio battery charger when plugged in? =-.