Sigh.

I know some of you are here for the get-rich quick answer, and if you are, you can stop now. That headline was bait, pure and simple. Sorry. But the claim is true, and I’ll explain.

Today on Twitter’s #SMChat, DJ Waldow asked about professional uses for Twitter and what we got out of it.

In my first year as an independent consultant, I can attribute over $100K in revenue for my business directly to Twitter. How?

  1. I went on Twitter and I followed people who were in industries that interested me, and those that reflected the kind of customers I wanted to have. That was PR and marketing agencies, and mostly mid to larger size brands (because they have money to spend). Twitter is far more about who YOU follow than who follows you.
  2. I talked to them. Said hi. Had lots of conversations about everything from work to cooking to horseback riding to beer and cars and pets and books. All sorts of stuff. Just getting to know people. I spent a couple of hours a day doing this with nothing more than the intention of building relationships and conversation systems with people.
  3. Eventually some of those people became business friends and acquaintances. And when it came time for them to ask what I did, I told them. Without the sales pitch.
  4. If they needed what I did, they said  hey, that’s interesting. Can I email you a couple of questions? They did. We talked.
  5. I wrote proposals. I went on pitches.
  6. I won some work.
  7. I worked my ass off to deliver.
  8. Repeat.

Over the course of a year, it amounted to about $100K in revenue through client work that followed this path, starting with Twitter.

The magic in making money with social media isn’t that the site or social network becomes a revenue center itself. I didn’t sell stuff on Twitter. I gave people access to me and my expertise, and paid attention to when the time might be right to talk business.

That’s the trick here, folks. Social media is rarely the cash register. It’s communication tools that help form the foundation for healthy business relationships that might eventually lead to sales elsewhere. Whether you’re B2B or B2C.

Twitter was just the handshake that got the conversation started. It required an investment of time and effort for me to spend time there and converse without the intent to sell something, and lay the groundwork for trust and relationships. Much like having lunch or going to networking events. I spent time getting to know the people that might eventually be the decision maker for a project that I could be hired for. And when they needed something like what I did, they often thought of me.

It’s that simple, and yet that complex.

There’s no shortcut to success. No formula or checklist that you can complete and be guaranteed results. And in the end, all I’ve done is show you that Twitter is a way to get introduced to people that might want to work with you.

The rest? Well. It’s up to you to do work that’s worth paying for.

[quick point of clarification: I’ve been working for Radian6 for the last year, and no longer do independent consulting. These are the results from when I was a consultant, and my first year of operation in 2008.]

image credit: Jo Jakeman