We do an awful lot of talking in social media about who’s doing it right, wrong, sideways. We get our feathers in a ruff when we think someone’s calling themselves an expert out of turn, or representing themselves as knowledgeable about social media if they’re really just a poser.
Is this really all that new?
There have been dumbasses in business since the dawn of time. Since capitalism was invented, there have been shills and posers and pretenders. There have been sleazy sales people, guys who got their education out of a textbook, women who have used their beauty before their brains to make something happen.
So why are we so shocked that there are people in “our” industry that are proclaiming themselves to be experts when they really aren’t? And why do we care?
You’re going to tell me that the lousy ones are going to ruin this for the legitimate ones. That the shillers are going to leave a sour taste in the mouth of businesses that are investigating social media, and that they’re wrecking it for the rest of us. That they’re undermining the credibility of our work and damaging the potential of this space.
Again I ask you, how is this any different than the crappy-ass web designers of yore that were telling businesses why they needed to get on the web for all the wrong reasons? Did it prevent everyone from doing it? No, but it made businesses consider more carefully why they needed a website, what they wanted from it, and look carefully for someone that could give them more than the cosmetic treatment. And I’d actually say that was a good thing.
Look, we need the craptastic shillers to showcase the good work when it’s done. We need examples of lousy results and scattershot tactics because the people that are really digging deep to do good work will eventually look that much more brilliant, and their results will be that much more compelling.
So rather than spending time rehashing the same territory and railing against the handful of smarms that are out there saying they can make you a million dollars and get you a jillion followers on Twitter, I’m going to let them have enough rope to hang themselves. They’re going to trip, stumble, fail to produce results and either get bored, skewered, or both.
And the companies that fall victim to that stuff? Maybe they ought to be doing a bit more due diligence in the first place. (Ouch, I know, but come on.)
In the meantime, I’m going to use my energy to work my butt off, share everything I know with the people that want to learn, do great work and hopefully provide great content, and contribute serious, number-driving results for my business. That, ultimately, is how I’m going to make these clowns irrelevant. Action. The kind of action that they just don’t know how to take.
You?
Amber
Agree — the posers will be revealed and make the real folks look that much more brilliant. My only real concern with them are two-fold.
First, working with “post burned” clients is a pain. They are untrusting, which makes our job that much harder.
Second, and more important, those wannabe web designers you referenced had and continue to have a lasting negative effect on the digital world. They actually made companies believe you could do great website for a fraction of what it should really cost. Which just makes it that much harder to convince clients of the true “value” of what we do and why they should be willing to pay it rather than nickle and dime it down. I fear that same thing may happen in the SM world, which would be a shame because IMO appropriate effort level is one of the #1 most important causes of success or failure in any SM program.
@TomMartin
tom martins last blog post..Testing Seth Godin’s Theory of Ten
Amber
Agree — the posers will be revealed and make the real folks look that much more brilliant. My only real concern with them are two-fold.
First, working with “post burned” clients is a pain. They are untrusting, which makes our job that much harder.
Second, and more important, those wannabe web designers you referenced had and continue to have a lasting negative effect on the digital world. They actually made companies believe you could do great website for a fraction of what it should really cost. Which just makes it that much harder to convince clients of the true “value” of what we do and why they should be willing to pay it rather than nickle and dime it down. I fear that same thing may happen in the SM world, which would be a shame because IMO appropriate effort level is one of the #1 most important causes of success or failure in any SM program.
@TomMartin
tom martins last blog post..Testing Seth Godin’s Theory of Ten
@Tom – Both are understandable. Yep, the jerks always make our jobs harder.
But can you control that? Are you going to be able to save the world from the shillers?
And if not, what’s your play instead?
Amber
Agree – don’t know if there is an answer other than “don’t be that guy” to quote Mr. Brogan… do it right, and hope others find you/follow you/hire you.
That or call that 1-800-be-a-trucker number. I’d look good in a big rig 😉
@TomMartin
tom martins last blog post..Testing Seth Godin’s Theory of Ten
Amber
Agree – don’t know if there is an answer other than “don’t be that guy” to quote Mr. Brogan… do it right, and hope others find you/follow you/hire you.
That or call that 1-800-be-a-trucker number. I’d look good in a big rig 😉
@TomMartin
tom martins last blog post..Testing Seth Godin’s Theory of Ten
Great post, Amber. I think you’re right in saying that this will all sort itself out. Right now we’re still at the point in the cycle where some businesses don’t know enough to be able to tell who’s for real and who isn’t, but his will pass pretty quickly.
Soon anyone who is a sophisticated marketer or business person will have at least a basic understanding of social media, which will enable them to recognize the fly-by-night outfits and not be talked into pursuing a tactic that doesn’t make sense for them just because it’s the hot new thing.
Mark Dentons last blog post..Cold Calling Versus Content Marketing
Great post, Amber. I think you’re right in saying that this will all sort itself out. Right now we’re still at the point in the cycle where some businesses don’t know enough to be able to tell who’s for real and who isn’t, but his will pass pretty quickly.
Soon anyone who is a sophisticated marketer or business person will have at least a basic understanding of social media, which will enable them to recognize the fly-by-night outfits and not be talked into pursuing a tactic that doesn’t make sense for them just because it’s the hot new thing.
Mark Dentons last blog post..Cold Calling Versus Content Marketing
Hi Amber,
Thanks for this post. I don’t want to be a craptastic shiller. It sounds horrible. What I do want to do is immerse myself in social media and learn everything I can as quickly as I can so I can be of benefit to our clients. I’m reading your posts, most interesting. Without a doubt I’m learning a lot from you. The more I learn the more I realize how much there is to learn. We are a Radian6 client. I’m learning more about the software as we speak. I’m going to read more on your site as I continue in my new found role. If you have any other advice I welcome it.
I thank you for being such a Guru!
Cynthia
@cyn_a_min
Hi Amber,
Thanks for this post. I don’t want to be a craptastic shiller. It sounds horrible. What I do want to do is immerse myself in social media and learn everything I can as quickly as I can so I can be of benefit to our clients. I’m reading your posts, most interesting. Without a doubt I’m learning a lot from you. The more I learn the more I realize how much there is to learn. We are a Radian6 client. I’m learning more about the software as we speak. I’m going to read more on your site as I continue in my new found role. If you have any other advice I welcome it.
I thank you for being such a Guru!
Cynthia
@cyn_a_min
You’re spot on. This is exactly the same as it was with web designers, digital strategists, user experience designers, etc…
We’ve seen this pattern emerge with many different disciplines at the web as evolved. It is the same cycle.
Hype–>trend–>opportunity = more attention, more money to be made = more people (both good and bad, qualified and unqualified) jumping into the game
Eventually the market matures, clients knowledge on the topic increases, and the market separates pretenders from professionals.
This will occur within the social media space as well, it just takes a little time. Then we’ll all move onto the next trend/wave and start all over.
Nice post Amber. Focus on action and results. The rest takes care of itself.
Ken Burbarys last blog post..Social Media by the Numbers
You’re spot on. This is exactly the same as it was with web designers, digital strategists, user experience designers, etc…
We’ve seen this pattern emerge with many different disciplines at the web as evolved. It is the same cycle.
Hype–>trend–>opportunity = more attention, more money to be made = more people (both good and bad, qualified and unqualified) jumping into the game
Eventually the market matures, clients knowledge on the topic increases, and the market separates pretenders from professionals.
This will occur within the social media space as well, it just takes a little time. Then we’ll all move onto the next trend/wave and start all over.
Nice post Amber. Focus on action and results. The rest takes care of itself.
Ken Burbarys last blog post..Social Media by the Numbers
I’m fairly quick to put on my “I’m with stupid” shirt. I suppose that’s a part of being in a business with no real barriers to entry–unlike, say, the certified professions. I think that’s a trade-off for the great professional freedom we enjoy. If we can tell people are selling snake oil, our clients will figure that out, too. The only thing that worries me is the first commenter’s point (Tom Martin’s), about the unscrupulous permanently messing with client expectations.
I’m just doing a little thinking about social media for non-profit clients and I’m being honest with them that they arre my training wheels.
I’m fairly quick to put on my “I’m with stupid” shirt. I suppose that’s a part of being in a business with no real barriers to entry–unlike, say, the certified professions. I think that’s a trade-off for the great professional freedom we enjoy. If we can tell people are selling snake oil, our clients will figure that out, too. The only thing that worries me is the first commenter’s point (Tom Martin’s), about the unscrupulous permanently messing with client expectations.
I’m just doing a little thinking about social media for non-profit clients and I’m being honest with them that they arre my training wheels.
Amber
Fabulous post! couldnt agree with you more! looking forward to connecting with you at the MidWest Digital Conference next week in Michigan!
Amber
Fabulous post! couldnt agree with you more! looking forward to connecting with you at the MidWest Digital Conference next week in Michigan!
I like the idea of identifying the successful and failed ideas in this space. Not to call out the perps, but to analyze why it was or wasn’t successful. If my company or I were the ones who messed up a client program, or mis-proclaimed success, I would want to learn from the mistake and make it up to the client and the industry as a whole.
Marty Hitzemans last blog post..The Marketing Profession and Social Media
I like the idea of identifying the successful and failed ideas in this space. Not to call out the perps, but to analyze why it was or wasn’t successful. If my company or I were the ones who messed up a client program, or mis-proclaimed success, I would want to learn from the mistake and make it up to the client and the industry as a whole.
Marty Hitzemans last blog post..The Marketing Profession and Social Media
So true Amber, I never actually thought of it that way though…probably the pessimist in me. I think a lot of the frustration that comes from those complaining about those who are doing a bad job within the industry comes mainly from being bummed out about not getting a good foot hold in the industry when people who suck are… That’s what I’ve taken from it. I just try to keep a positive outlook and keep plugging away, hoping my good work will eventually get noticed :).
Stuart Fosters last blog post..Learning and Listening
So true Amber, I never actually thought of it that way though…probably the pessimist in me. I think a lot of the frustration that comes from those complaining about those who are doing a bad job within the industry comes mainly from being bummed out about not getting a good foot hold in the industry when people who suck are… That’s what I’ve taken from it. I just try to keep a positive outlook and keep plugging away, hoping my good work will eventually get noticed :).
Stuart Fosters last blog post..Learning and Listening
Nice post, Amber, and here’s hoping others follow your lead.
I have to be honest: I read and hear from *far* more people criticizing people who call themselves experts — but aren’t, according to said critics — than from actual folks calling themselves experts. Seriously, and by at least a count of at least 10 to 1.
So, I appreciate your approach of putting your head down and doing good work!
Bryan | @BryanPerson
Nice post, Amber, and here’s hoping others follow your lead.
I have to be honest: I read and hear from *far* more people criticizing people who call themselves experts — but aren’t, according to said critics — than from actual folks calling themselves experts. Seriously, and by at least a count of at least 10 to 1.
So, I appreciate your approach of putting your head down and doing good work!
Bryan | @BryanPerson
What a great post! I was at a “Social Media” event in Washington, DC this week and was stunned at how little people knew who were billing themselves as “experts.” Call me naive, but I found it shocking that people are selling their “expertise” when they are only marginally ahead of the group they are speaking to! Okay, I AM naive! I have targeted a niche market in real estate and I bring an understanding of the industry, marketing, technology as well as social media to the table. And I remain amazed that people who are “pretenders” manage to sell themselves in that market as social media “gurus.” I’m sure it will sort itself out, and I’m hoping sooner rather than later. BTW, I enjoy your Twitter posts too!
What a great post! I was at a “Social Media” event in Washington, DC this week and was stunned at how little people knew who were billing themselves as “experts.” Call me naive, but I found it shocking that people are selling their “expertise” when they are only marginally ahead of the group they are speaking to! Okay, I AM naive! I have targeted a niche market in real estate and I bring an understanding of the industry, marketing, technology as well as social media to the table. And I remain amazed that people who are “pretenders” manage to sell themselves in that market as social media “gurus.” I’m sure it will sort itself out, and I’m hoping sooner rather than later. BTW, I enjoy your Twitter posts too!
Thanks for sharing such a healthy perspective. Rather than getting upset, I’ll keep my nose down, do good work and trust that the rest will take care of itself. I worry too much about protecting people who should know probably know better anyway.
Thanks again for the pep talk. 🙂
Shannon Pauls last blog post..We know each other, sort of… bad PR pitches and feeling dirty
Thanks for sharing such a healthy perspective. Rather than getting upset, I’ll keep my nose down, do good work and trust that the rest will take care of itself. I worry too much about protecting people who should know probably know better anyway.
Thanks again for the pep talk. 🙂
Shannon Pauls last blog post..We know each other, sort of… bad PR pitches and feeling dirty
Kudos for writing this. We see people complain all the time, self appointed this, expert that. It doesn’t matter. What matters is what you’re doing to make a difference. There are plenty of bad recruiters in my industry, I can’t spend anytime worrying about them.
The cream always rises to the top!
David Benjamins last blog post..Voices of Detroit #18 Adoption and Photographic artistry
Kudos for writing this. We see people complain all the time, self appointed this, expert that. It doesn’t matter. What matters is what you’re doing to make a difference. There are plenty of bad recruiters in my industry, I can’t spend anytime worrying about them.
The cream always rises to the top!
David Benjamins last blog post..Voices of Detroit #18 Adoption and Photographic artistry
Yes – focus on what you have the ability to control – yourself. The good – bad – ugly scenario is not unique to Social Media. It exists everywhere – religion, politics, business – you name it. Life is far to short… I don’t have time to worry about what others are doing or not doing.
Rick Morgans last blog post..Radian6 and Social Web Monitoring
Yes – focus on what you have the ability to control – yourself. The good – bad – ugly scenario is not unique to Social Media. It exists everywhere – religion, politics, business – you name it. Life is far to short… I don’t have time to worry about what others are doing or not doing.
Rick Morgans last blog post..Radian6 and Social Web Monitoring
Well said. Focus on the positive.
And “new” industries tend to attract the type you speak of.
Jim Estills last blog post..Cats – The Nine Lives of Innovation
Well said. Focus on the positive.
And “new” industries tend to attract the type you speak of.
Jim Estills last blog post..Cats – The Nine Lives of Innovation
Hi Amber, had to stop in… gotta love anyone who references Mommie Dearest!!!
steve olenskis last blog post..This Brand Is Your Brand – Part Deux
Hi Amber, had to stop in… gotta love anyone who references Mommie Dearest!!!
steve olenskis last blog post..This Brand Is Your Brand – Part Deux
There’s the other angle as well – communicating with those “in the wrong”. Ask why they use that particular method and how it’s working for them, and suggest other ways they could work.
If they don’t listen, then fair enough, at least you tried.
Of course, who’s to say “our way” is right? There are a host of different strokes for different folks, and I’m sure a lot of the audience for “the shillers” appreciate what they’re doing. So if it works in some form, does that automatically make them bad?
Danny Browns last blog post..The Six Directions of Social Media
There’s the other angle as well – communicating with those “in the wrong”. Ask why they use that particular method and how it’s working for them, and suggest other ways they could work.
If they don’t listen, then fair enough, at least you tried.
Of course, who’s to say “our way” is right? There are a host of different strokes for different folks, and I’m sure a lot of the audience for “the shillers” appreciate what they’re doing. So if it works in some form, does that automatically make them bad?
Danny Browns last blog post..The Six Directions of Social Media
Echoing Danny’s comment above mine, I’m an American and there are certain customs that define my and your actions and behaviors.
For instance, if I present you my business card, you will probably (to make a stereotype based on the actions and behaviors of others) take it with one hand, glance at it, maybe ask me a question, and then pocket the card or throw it in your purse.
Are you familiar with the Asian custom? I visited China in 2006; and their custom is when I present them a card, I present it with two hands, pseudo-bowing in the process. The Chinese person accepts the card with two hands and studies it for many moments, and, if we’re sitting at a table, positions the card in front of him while looking at me.
While our collective WASPish actions are viewed as normal, they are viewed as abnormal to the Chinese. And vice versa.
So, that due diligence you ask the so-called experts to perform might be an act we should perform, for, in Chinese eyes, business cards are an extension of the human body and ought to be handled with reverence.
As Danny writes, there is no “right” or “wrong.” Just different ways of conducting business.
Ari Herzogs last blog post..How Craig Kessler Has His Pulse on ROI
Echoing Danny’s comment above mine, I’m an American and there are certain customs that define my and your actions and behaviors.
For instance, if I present you my business card, you will probably (to make a stereotype based on the actions and behaviors of others) take it with one hand, glance at it, maybe ask me a question, and then pocket the card or throw it in your purse.
Are you familiar with the Asian custom? I visited China in 2006; and their custom is when I present them a card, I present it with two hands, pseudo-bowing in the process. The Chinese person accepts the card with two hands and studies it for many moments, and, if we’re sitting at a table, positions the card in front of him while looking at me.
While our collective WASPish actions are viewed as normal, they are viewed as abnormal to the Chinese. And vice versa.
So, that due diligence you ask the so-called experts to perform might be an act we should perform, for, in Chinese eyes, business cards are an extension of the human body and ought to be handled with reverence.
As Danny writes, there is no “right” or “wrong.” Just different ways of conducting business.
Ari Herzogs last blog post..How Craig Kessler Has His Pulse on ROI
That’s a great point, Ari. International audiences and cultures have a different way of interacting – what may be seen as “old school” to us may be “new media” to others (and, of course, vice versa).
I wrote a post on this recently:
http://dannybrown.me/2009/03/11/international-bright-young-thing/
I guess, as Ari says, it just goes to show that we can’t take anything for granted. If we do, then do we become as shallow as these we criticize?
Danny Browns last blog post..The Six Directions of Social Media
That’s a great point, Ari. International audiences and cultures have a different way of interacting – what may be seen as “old school” to us may be “new media” to others (and, of course, vice versa).
I wrote a post on this recently:
http://dannybrown.me/2009/03/11/international-bright-young-thing/
I guess, as Ari says, it just goes to show that we can’t take anything for granted. If we do, then do we become as shallow as these we criticize?
Danny Browns last blog post..The Six Directions of Social Media
Very much a “cream rises to the top” approach, which is the right one. It’s so tempting to go for the gold and not appreciate the amount of time it takes.
Just wanted to say thank you for the inspiration and motivation to stay the course.
jeremys last blog post..Save Some Time…Learn From My Mistake
Very much a “cream rises to the top” approach, which is the right one. It’s so tempting to go for the gold and not appreciate the amount of time it takes.
Just wanted to say thank you for the inspiration and motivation to stay the course.
jeremys last blog post..Save Some Time…Learn From My Mistake
You’re so right Amber, this is not the first time that snake oil has be peddled to the uninitiated and unsuspecting, and surely won’t be the last.
But what I think is different this time around is a new sense of ‘prove it to me’ that came out of that initial internet surge, where everybody and their mother (literally) called themselves a web guru.
The market is now savvy enough to realize that the new world of social media needs to play in the same sandbox as old world PR & marketing.
Will some folks make bad decisions, yep. Will some (as you astutely point out) skip the vital due diligence process, yep. But most will want to understand how it all fits together, and when they finally see the light, the value of adding more communication channels to the mix become apparent.
Global Patriots last blog post..Global Patriot @ South by Southwest
You’re so right Amber, this is not the first time that snake oil has be peddled to the uninitiated and unsuspecting, and surely won’t be the last.
But what I think is different this time around is a new sense of ‘prove it to me’ that came out of that initial internet surge, where everybody and their mother (literally) called themselves a web guru.
The market is now savvy enough to realize that the new world of social media needs to play in the same sandbox as old world PR & marketing.
Will some folks make bad decisions, yep. Will some (as you astutely point out) skip the vital due diligence process, yep. But most will want to understand how it all fits together, and when they finally see the light, the value of adding more communication channels to the mix become apparent.
Global Patriots last blog post..Global Patriot @ South by Southwest
23rd!!!
They’re doing it wrong. That’s all.
Chris Brogan…s last blog post..Forget Beyonce- Here Are the Stars
23rd!!!
They’re doing it wrong. That’s all.
Chris Brogan…s last blog post..Forget Beyonce- Here Are the Stars
@Chris – Yep. So, apparently, are we. Bugger, that.
Amber Naslunds last blog post..This ain’t our first time at the rodeo, folks.
@Chris – Yep. So, apparently, are we. Bugger, that.
Amber Naslunds last blog post..This ain’t our first time at the rodeo, folks.
This post is SO refreshing and I just wanted to send you a quick note thanking you for it. I think I’m at the point where I’m getting pretty tired of the “I hate social media experts” posts written by “social media [synonym for experts].” It reminds me so much of high school when you try to get popular by putting others down rather than focusing on being as awesome as possible yourself. Sure there are people out there doing it wrong. Forget about them. Do it right, do it well and you have nothing to worry about.
Katie Van Domelens last blog post..When NOT to Ask Your Customer
This post is SO refreshing and I just wanted to send you a quick note thanking you for it. I think I’m at the point where I’m getting pretty tired of the “I hate social media experts” posts written by “social media [synonym for experts].” It reminds me so much of high school when you try to get popular by putting others down rather than focusing on being as awesome as possible yourself. Sure there are people out there doing it wrong. Forget about them. Do it right, do it well and you have nothing to worry about.
Katie Van Domelens last blog post..When NOT to Ask Your Customer
@Amber. I don’t think it’s a case of saying you’re “doing it wrong”, Amber (and I’m not sure if that was in response to my comment or Ari’s, or both).
It’s more in the sense that everyone works differently and, yes, the proof will be in the pudding.
But it’s clear that some of the tactics and approaches we don’t wish to use are working for some, so are they really “craptastic” if they’re successful for people that use them?
Danny Browns last blog post..Soundbites and Snippets
@Amber. I don’t think it’s a case of saying you’re “doing it wrong”, Amber (and I’m not sure if that was in response to my comment or Ari’s, or both).
It’s more in the sense that everyone works differently and, yes, the proof will be in the pudding.
But it’s clear that some of the tactics and approaches we don’t wish to use are working for some, so are they really “craptastic” if they’re successful for people that use them?
Danny Browns last blog post..Soundbites and Snippets
@Danny Ha, no it wasn’t directed at either. Just a bit of fun.
My point, actually, in the whole post is really that telling other people how to do things is rather fruitless. There aren’t rules that should or shouldn’t dictate this space, and different approaches are bound to work for different people and businesses.
I do happen to think there are shillers and sharks out there, but hey. If that’s what works for a business, all the more power to them.
My focus is in saying that instead of wasting so much energy criticizing others for not doing things the way we’d like, instead I think we ought to be channeling our energies into doing the best work we can, and letting our clients and communities decide what works.
Not a rodeo fan but I still like the title and your candor. Refreshing after-taste easily acquired from reading your blog.Made me hungry to go read more and found I was not disappointed. Full tummy..going home now.Tnx
Not a rodeo fan but I still like the title and your candor. Refreshing after-taste easily acquired from reading your blog.Made me hungry to go read more and found I was not disappointed. Full tummy..going home now.Tnx
@Amber. Got you – guess I should go back to 3 cups of coffee in the morning, much more alert! 🙂
Danny Browns last blog post..The Difference Between Heaven and Hell in Social Media
@Amber. Got you – guess I should go back to 3 cups of coffee in the morning, much more alert! 🙂
Danny Browns last blog post..The Difference Between Heaven and Hell in Social Media
Good gawd, I haven’t been here in so long I feel ashamed of myself.
Ditto what you said, what everybody else said, and especially what @ShannonPaul said, “Rather than getting upset, I’ll keep my nose down, do good work and trust that the rest will take care of itself.”
In time the charlatans will out themselves, and if anything, their claims of “expertise” makes me more conscious of my own degree of knowledge (or lack thereof). I am always learning and consider myself a student of social media as well as a teacher, and every time I see/hear somebody claiming that they’re an “expert” it only makes me want to read/learn more so that when the time comes, actions speak louder than words.
Last week I was introduced as a “social media guru” for a presentation and I swear I almost sprained an eyeball and groaned out loud. (In fact, it was videoed so I can actually verify that once I get a copy of it.) However, at the end of the presentation I made it a point to the audience that there’s no such thing as an “expert,” and to never believe otherwise, because ideas are spreading so fast and there is so much out that that “expert” is an impossible title attain. I told them the only difference between me and them is that I have no friends around here and therefore spend way too much time online. 😉
It’s not that I wanted to waste the energy decrying those who decry self-appointed “experts” like you point out in your post, but my audience was on a very, VERY basic level and I just wanted to give them a head’s up in case somebody tried to pull that on them. Is that so wrong?
Stacy Lukass last blog post..Slides from Leadership Genesee presentation 4/2/09
Good gawd, I haven’t been here in so long I feel ashamed of myself.
Ditto what you said, what everybody else said, and especially what @ShannonPaul said, “Rather than getting upset, I’ll keep my nose down, do good work and trust that the rest will take care of itself.”
In time the charlatans will out themselves, and if anything, their claims of “expertise” makes me more conscious of my own degree of knowledge (or lack thereof). I am always learning and consider myself a student of social media as well as a teacher, and every time I see/hear somebody claiming that they’re an “expert” it only makes me want to read/learn more so that when the time comes, actions speak louder than words.
Last week I was introduced as a “social media guru” for a presentation and I swear I almost sprained an eyeball and groaned out loud. (In fact, it was videoed so I can actually verify that once I get a copy of it.) However, at the end of the presentation I made it a point to the audience that there’s no such thing as an “expert,” and to never believe otherwise, because ideas are spreading so fast and there is so much out that that “expert” is an impossible title attain. I told them the only difference between me and them is that I have no friends around here and therefore spend way too much time online. 😉
It’s not that I wanted to waste the energy decrying those who decry self-appointed “experts” like you point out in your post, but my audience was on a very, VERY basic level and I just wanted to give them a head’s up in case somebody tried to pull that on them. Is that so wrong?
Stacy Lukass last blog post..Slides from Leadership Genesee presentation 4/2/09
That’s been quite the topic around here – everyone’s a SM expert. I for one am not and I don’t even go there. I see the tweets that keep streaming by about this one said he was an expert and that one said she’s a guru, and as tempting as it may be to add to that fire, I’ve refrained. Mainly because my energy is being spent looking for work (yeah, that’s such a distraction LOL) and some of the companies I’ve been talking to simply arent’ there yet, which is great, because I’m not quite there yet with SM. Twitter does give you a good education on BSers vs. workerbees. Soon it becomes like one of those three dimensional pictures that you have to stare at – once you see the image clearly, you can spot it over and over. Thanks for a great post Amber. I always learn a lot here!
That’s been quite the topic around here – everyone’s a SM expert. I for one am not and I don’t even go there. I see the tweets that keep streaming by about this one said he was an expert and that one said she’s a guru, and as tempting as it may be to add to that fire, I’ve refrained. Mainly because my energy is being spent looking for work (yeah, that’s such a distraction LOL) and some of the companies I’ve been talking to simply arent’ there yet, which is great, because I’m not quite there yet with SM. Twitter does give you a good education on BSers vs. workerbees. Soon it becomes like one of those three dimensional pictures that you have to stare at – once you see the image clearly, you can spot it over and over. Thanks for a great post Amber. I always learn a lot here!
@Amber: Am I being lazy by posting my tweet as a comment?
http://twitter.com/djwaldow/statuses/1467072184
I just love the phrase, “craptastic shillers”
Rock on.
dj
@djwaldow
DJ Waldows last blog post..BrontoMail Returns
@Amber: Am I being lazy by posting my tweet as a comment?
http://twitter.com/djwaldow/statuses/1467072184
I just love the phrase, “craptastic shillers”
Rock on.
dj
@djwaldow
DJ Waldows last blog post..BrontoMail Returns
Damn, Amber, you nailed the reality of “our” industry spot on! The doers will keep doing and the annoying ones will be course corrected.
And, great conversation via the comments as well. Love it!
Damn, Amber, you nailed the reality of “our” industry spot on! The doers will keep doing and the annoying ones will be course corrected.
And, great conversation via the comments as well. Love it!
Craptastic – I love that you used that word.
Anyways…over the past 6-8 years I have frequented a number of “web master” forums. The story is all the same, the “elite”, the “grunts”, the “experts”. Same holds with social media.
The true measure? If you do an honest job and drive results that are measurable, sustainable, repeatable and work for your client, no matter geographic location, cultural diversity or vertical market, you’re doing it right.
Try to black hat a process, scheme a scam here or there and otherwise just play in the muck and mire to drive results, the results will not be sustainable, repeatable nor will the deliver measurable metrics consistently.
Bills last blog post..Pleaseretweet.me – All things Twitter
Craptastic – I love that you used that word.
Anyways…over the past 6-8 years I have frequented a number of “web master” forums. The story is all the same, the “elite”, the “grunts”, the “experts”. Same holds with social media.
The true measure? If you do an honest job and drive results that are measurable, sustainable, repeatable and work for your client, no matter geographic location, cultural diversity or vertical market, you’re doing it right.
Try to black hat a process, scheme a scam here or there and otherwise just play in the muck and mire to drive results, the results will not be sustainable, repeatable nor will the deliver measurable metrics consistently.
Bills last blog post..Pleaseretweet.me – All things Twitter
Oh wow. Wow wow wow. WOW.
Le wow, even.
Amber, you just made my day. Again. 😀
olivier blanchards last blog post..The Channel 7 interview
Oh wow. Wow wow wow. WOW.
Le wow, even.
Amber, you just made my day. Again. 😀
olivier blanchards last blog post..The Channel 7 interview
Hey Amber – Once again you tell it how it is. In the services business in particular, it’s about the client. It’s about doing what’s right for the client and leveraging the best you can bring to bear for them. It’s about adding value. The rest will fall into place. I’ve been in consulting my entire career and that approach wins out every time.
For those who proclaim the expertise without practical experience to back it up, my favorite expression applies: “Time wounds all heels.”
Adam Cohens last blog post..Understanding How Social Media Impacts the Purchase Path
Hey Amber – Once again you tell it how it is. In the services business in particular, it’s about the client. It’s about doing what’s right for the client and leveraging the best you can bring to bear for them. It’s about adding value. The rest will fall into place. I’ve been in consulting my entire career and that approach wins out every time.
For those who proclaim the expertise without practical experience to back it up, my favorite expression applies: “Time wounds all heels.”
Adam Cohens last blog post..Understanding How Social Media Impacts the Purchase Path