I know many of you hate the term “expert”. But we all strive to excel at something, and be perceived as doing so. The trick is how you demonstrate expertise and accomplishment without being christened with titles like “douchebag”. If you’re good at what you do, there are ways to communicate and exemplify your good work without having to rely on a flashy few words and adjectives to convey it.
Here’s my list, but I’d love to hear from you, too.
1. Keep a Home for Your Ideas
Keeping a home requires two things: building it, and nurturing it. That could be a blog. It might be a forum or community you build. But the point is to give your ideas somewhere to take root, to reside, so that it’s yours to keep and tend, and for others to visit. And not unlike the home you live in, it takes constant work, investment, and elbow grease to keep it in tip-top shape. Don’t skimp. Try stuff. Put into your work every bit as much as you expect to get out of it. And invite people to join you with genuine welcome.
2. Let Them Spread.
Grabbing onto your ideas for dear life doesn’t give them wings. With the exception of blatant plagiarism for profit, consider sharing your content and ideas liberally. Let them grow legs. Don’t sweat minor misattribution, and celebrate it when ideas find purchase with someone and inspire new ideas of their own. There’s nothing new under the sun, so your ideas aren’t that original. Give them breathing room, and worry about your contribution for the long haul, not your ownership for the short term. (Unless you’re patenting flying cars. That one I’d keep to myself.)
3. Get Comfy With Individuality.
Don’t be a copycat. Find your own voice, your own identity, your niche or your speciality. And wallow in it, up to your neck. Stop struggling to be the “next whoever”, and be the first and last someone like you. It’s okay to play in a familiar sandbox, but relish the building of your own sandcastle.
4. Focus on the Right Accolades
A self-bestowed title isn’t where the magic is. Be clever if you want, and call yourself whatever drives you. But remember that it’s not what you call yourself that matters, but eventually, how other people remark about your work and character. Titles and trappings are easy to manufacture. Reputation and trust are bestowed by others, and carry much more lasting value.
5. Practice the Hard Stuff.
We love to spend time on the things we do best, because it makes us feel good, empowered, accomplished. The best in their field spend time working on the things they’re not so good at, too. It’s a matter of balance: the honing of strengths alongside the mitigation of weaknesses. And sometimes, getting out of your comfort zone enough to gain some momentum in a new place. Stagnation is the enemy if expertise and authority are part of your quest.
6. Exercise Humility and Graciousness.
Even the experts don’t know it all. The most respected ones not only know that, but say so, openly. And they’re gracious about thoughtful feedback (even if they don’t agree), they’re open to new perspectives, and they embrace the notion that there’s always something left to learn. They hunger for knowledge, and seek it out regularly. Expertise to them is a state of mind and a never-ending journey, not a finite destination, and certainly not a laurel upon which they’ll ever rest. Recognize that there are perspectives other than your own, be thankful and polite when people share with you in return, and get rid of the notion that the loudest mouth gets the most ears.
7. Share the Stage.
You’ve heard the adage that a rising tide lifts all ships, and it’s true. Share the credit. Welcome the competition and let it drive you. Share your ideas, and promote the work of others lots more than you promote your own. Being seen as an expert is as much because you’re a gateway to information – a librarian, perhaps – rather than a miser hoarding and meting out the information all by yourself. There’s so much out there for the taking that you can’t possibly be the only source of good things. Demonstrate that by shining a spotlight on good work in your field wherever you find it.
And occasionally, shut up about yourself (and be mindful of how much “me” and “I” is in your conversations). You don’t need to pander for attention in order for people to appreciate your work.
8. Let Work Go Sometimes.
If you’re all about work, all the time, you become really uninteresting. Remember, being respected is about more than being able to regurgitate facts and information. It’s about being the kind of person that other people can draw inspiration from, and that doesn’t always have to be in a professional sense. Have a sense of humor. Laugh at yourself, and be careful at whom you laugh in return. Share your personality, your interests, the dimensions of you that make you different from everyone else. Never take it too seriously all of the time. Enjoy the adventure a bit, and make people feel as though they’re along for the ride.
9. Work your Butt Off (and Be Patient)
Experts are made, not born. And they’re made over years, not weeks or months. They’re devoted to what they do, to a degree that most people are never willing to invest. Malcolm Gladwell, in his book Outliers, calls it the 10,000 hour rule. That’s 1.14 years. 416 days. Of dedicated time on your chosen focus, exclusively. Which means that there ain’t no such thing as just-add-water expertise. You have to work at it. Relentlessly. So instead of talking about it, you do it. A lot.
That’s my list. I think you can be outstanding and what you do, as well as respected in your field for your knowledge and your character. I can give you plenty of examples, but you probably have your own list already.
What say you?
great stuff Amber, (FYI: I got a 404 on the Malcolm Gladwell anchor text).
Really enjoyed this post Amber. I'm still a bit baffled why “everybody” feels the need to be the expert, but you've provided some great ways for individuals to become more than experts by becoming leaders.
I really enjoyed this post. I have been reflecting on this recently and now i have some pointers to work with.
Great post Amber. Might I add…. engage in friendly debate and do so with the mindset, “what if I'm wrong” — it will make you a friendlier debater but more importantly, quite often, it makes you smarter.
@TomMartin
So true Amber, there is no “just-add-water” quick fix to gaining expertise, but if we “just-add-passion”, and focus on what we love to do, we have the opportunity to gain knowledge that's deep, rich and personal, regardless of whether we're thought of as an expert or not.
Really great work.
I think the biggest challenge we face is impatience. Things are happening so fast: content, connections, change, etc that people start expecting everything to happen fast, especially in this social hyper-connectivity era.
As you stated there are no overnight successes, it takes years to learn, try, fail, adjust, before eventually succeeding and many get lost or quit somewhere throughout the process.
Really great work.
I think the biggest challenge we face is impatience. Things are happening so fast: content, connections, change, etc that people start expecting everything to happen fast, especially in this social hyper-connectivity era.
As you stated there are no overnight successes, it takes years to learn, try, fail, adjust, before eventually succeeding and many get lost or quit somewhere throughout the process.
Really great work.
I think the biggest challenge we face is impatience. Things are happening so fast: content, connections, change, etc that people start expecting everything to happen fast, especially in this social hyper-connectivity era.
As you stated there are no overnight successes, it takes years to learn, try, fail, adjust, before eventually succeeding and many get lost or quit somewhere throughout the process.
Great piece, Amber… and very timely for many of us, I would think (is this ever *not* a timely topic?). It's somewhat difficult to say, but in the past it's been a challenge to laugh at myself or accept the fact that I might be wrong or my way of thinking isn't necessarily the only or best way… meeting, reading and interacting w/ some great people such as yourself has really taken me a long way in that respect. One of the things for which I'm most grateful.
I really enjoyed this post Amber. It really drives home some very good points. Points 7, 8, and 9 are pretty powerful advice.
Amber, seems to me you're dead-on with a great initiation into the journey upon the higher road.
We all are playing a unique role in history at the perfect point in time: business as usual is finally, finally really DEAD…though not all the phantom limbs of it quite realize that and are still quivering as if…
Soon, soon, even that will cease. Those times are past, not to return – at least not anytime within the decade to come. We've at least learned pirana capitalism is not sustainable. Profitable yes, always. Cashflow is king as it always has been. But not at any price.
And it IS the time for anyone willing to do that depth-thinking and putting of the time in the chair to become truly knowledgeable, will rise along with that to their own best occasion.
It's up for the rest of us, and we do have the tools and the access to visibility processes now, to all help bring those and each other forward for this purpose.
Where we can be a stand together is for the “high road.” Once defined, we broaden it, beckon and bring others on up there with us, and do not compromise when the seductions to veer arrive. And they will…
As to the Ass part…that's where the resistance to seduction comes in for us each. Asses are tolerated only because in the past it has “paid” to put up with them. “No” is a complete sentence. We all have to practice it more when it comes to platforming Asses with opportunities to influence.
They cannot be that without multiplicities of supports.
If we don't attend or respond, asses of former notable presence will lose that option.
So…we come back to standards.
Setting the tone, holding the standards are both responsibilities and our opportunities. And…to benefit, we have to keep exercising them. Starting with leaving out asses, despite expertise, in the mix in the first place is a good start.
Excellent!
I wrote a post about use of jargon when we want to look like we know what we're doing. Although I didn't specifically say, “It'll help you not look like an ass,” that's actually part of what you'll get if you speak in layman's terms when you're sharing you're “expert-ness.”
I don't want to be inconsiderate and post a blog-link here, but if you'd like me to send it to you I'd be happy to.
Excellent!
I wrote a post about use of jargon when we want to look like we know what we're doing. Although I didn't specifically say, “It'll help you not look like an ass,” that's actually part of what you'll get if you speak in layman's terms when you're sharing you're “expert-ness.”
I don't want to be inconsiderate and post a blog-link here, but if you'd like me to send it to you I'd be happy to.
Excellent!
I wrote a post about use of jargon when we want to look like we know what we're doing. Although I didn't specifically say, “It'll help you not look like an ass,” that's actually part of what you'll get if you speak in layman's terms when you're sharing you're “expert-ness.”
I don't want to be inconsiderate and post a blog-link here, but if you'd like me to send it to you I'd be happy to.
nice…good food for thought to get my day going!
Love this post! Great stuff Amber.
Amber, Now this is why I read your posts. They're just different than most of the safe, conservative stuff that most people post. There's not much more to add than what you've already said. I do particularly like [#3] as most of what I read all sounds the same (or was written years ago by Jim Rohn, Zig Ziglar, Tom Peters, etc).
I am perplexed by the astounding number of “experts” floating around the social media stratosphere. Twitter & facebook is turning into myspace, where you can be whatever your profile says you are. And there are so many sheep out there that you can amass a healthy following and gain the “perception” that you are some sort of expert. In the kingdom of the blind, the one-eyed man is king. . .yes? Poseurs, I say.
At the end of the day, I'm not interested in being an expert on filmmaking & video production. I want to continue “Practicing The Hard Stuff”[#5] and strive to be “expert” in all facets of what I do, learning from the many filmmakers who graciously let their ideas “spread” [#2] through social media so that others can advance.
Most importantly, I want an impeccable business reputation, to get paid well for the quality work I produce (that's right, make money), referrals, and the trust, loyalty and accolades of the right people: my clients [#4]. That way, I can practice more of [#8].
Nuff said.
Nicely done. I've heard of the 10-year rule for developing mastery of a skill, like composing symphonies. Maybe expertise comes more quickly. Maybe Gladwell is a good example. He's not much of an original thinker, but he is regarded as an expert anyway, gets cited, and sells a ton of books.
I'm already an ass – and my problem is not about getting my ideas to fly. I'm comfortable with individuality and high personal expectations make it improbable to easily accept accolades. I only practice the hard stuff, which generates lots more friction with colleagues and clients. As eager as I am to learn from my peers, I do tend to look to those that are not gurus as well, because there is an incredible amount of clever people that don't care about the expertise label.
I do not care about being a source for exclusivity and don't fancy hoarding the stage either.
Now the last 2 points is where we share common ground, needless to say, something I've added to my list is that of losing the need to be considered an expert – and with that I hope to be less of an ass. Thanks for the post, it did strike a chord.
With impatience, the insight about the timeframe for things to happen
exactly – could rename the post of how to lead without being an ass …next post maybe
Love this post! I especially love #3. Indiviudality is key! Making your own mark on the world (whatever that may be) and running with it. All too often copy cats pop up and we become watered down versions of our original selves.
Brilliant!
Awesome post! I was just thinking today how the term “guru” was nearly synonymous with the word “douche” now.
Amber, this is probably one of the best blog posts I have read all month. Thanks for this!!! Retweeting….for SURE!
Irma, Principle of I.D. Marketing & Events
http://www.idmarketingevents.com
Great article Amber. Points well taken and I couldn't agree more! CU around twitter. @brendameller
Whoopsie. Fixed. Thanks. 🙂
I think the principles are probably the same, whatever you call it. Here's the thing, we all want to be perceived at being good at what we do. Whether it's for disingenuous purposes – building a spamtastic email list – or strong ones, like building a business, expertise is what we perceive as setting us apart from, well, the amateurs. And if we want to charge money for what we do, we need to be seen as having a certain level of skill.
So while philosophically I understand the “no one is ever an expert” kind of thing, and I like the leadership angle, the point is that in order to really be great at something you have to do it. A lot. And earning that expertise comes with experience, not hyperbole. 🙂
Glad it was helpful, Jamshed. Thanks for being here.
Heck yeah. But that's hard for people, mostly because they enter debates mostly BECAUSE they want to assert a position or stance they believe in. Putting your convictions up for questioning can be incredibly uncomfortable if they're more than superficial beliefs. So it's easier to defend than to consider sometimes, even if the former is the unhealthier.
The human ego is a fragile, complex thing. We often know “better” – that we should keep an open mind – but it's not always as easy in practice, so we have to stay vigilant and conscious of it if we're going to do that well. Even when it stings. 🙂
I agree, but. I also think we've over inflated the power of passion to make up for crappy execution. 🙂 I'm ALL for being passionate and think it's super important, but passion in itself doesn't make you fantastic at anything. You still have to apply the hard work and execution to back up the enthusiasm in order to make strides.
That's very true, David. Impatience and instant gratification. And I have to admit to observing a certain sense of entitlement, especially online. It's so easy to see (or perceive) that others have ridden the rocket to online success, and not pay attention to how hard they worked to get there. So folks show up thinking that all they have to do is put themselves out there, start a blog, cop an attitude, and the accolades will follow.
I'm very keenly observing those that are seeking attention because they feel they've earned it, and those that have earned the attention because they've really thrown themselves into the work.
It's hard isn't it? To accept that you need to broaden your perspective or reconsider? But think about it this way. When you're discussing a topic with someone and they thoughtfully say “hmmm, that's interesting. I can see your point, and that makes me think,” do you respect them less for wavering on their position, or more for being open to learning and new perspectives?
Thanks, David. Appreciate it. And I'm working on all of those things every day, too. You don't think I just write for you guys, do you? 🙂
That's a really interesting perspective, Sherry.
I remember working with a particularly difficult jackass once upon a time, and when I point blank asked our COO why they kept him around if everyone knew what a jerk he was, the COO simply replied “he's really good at his job” (which was sales). So we were all expected to put up with his unpleasantness and arrogance because it earned the company a few bucks, and perpetuated the idea that no one else could fill his shoes. Not exactly the standard I'd want to set.
Thanks for weighing in.
Lori, I don't think that's inconsiderate! Spam is inconsiderate. Posting a relevant link is helpful. 🙂 Post away!
Thanks, Bobby. Always good to see you around here.
Thank you, Anna!
Safe and conservative, huh? I don't do that well. I'm no Michael Arrington, but I prefer to take the road less traveled. And with the new blog, I'm trying to find a little more of my own personality in here, whether it's humor or conviction or both. 🙂
Poseurs, maybe. But listen. I don't care what people call themselves. I really don't. That's not the point. Let them plaster it all over their bios, and let's focus on how WE do awesome work instead, rather than how they make themselves look foolish with inflated titles. They'll hang themselves on shoddy work. And we're NEVER going to change their minds about themselves, so we'd be better served to drive ourselves to do the outstanding work that keeps the charlatans in the shadows simply by default.
And in my mind: You SHOULD want to be an expert at what you do (along with that impeccable reputation). The difference is that you should also want to recognize that expertise is a state of mind and a journey of learning, not the least bit about the word itself.
I've heard that too. I believe Gladwell's stuff was based on some pretty comprehensive research. But whether it's 10,000 hours or 10 years, it's not overnight. 🙂
Glad to hear that, Patrick. And I don't think wanting expertise is a bad thing. I think wanting the label without doing the work is where most of the disconnects come in. We rarely dispute experts calling themselves such (or others referring to them that way) if we know they've done the work. I'd say Yo Yo Ma is an expert cellist, and I doubt anyone would argue.
If I'd just picked up my new instrument down at the rental joint and started putting myself out there as an expert musician, the patrons would laugh, and the TRUE expert musicians – those that have put in years of effort and time – will take umbrage at that, for sure. What we're feeling online is the flood of folks who haven't earned the stripes. It's not the title we object to, it's the shortcut.
I believe in the importance of being unique very much. I get so frustrated when I get asked “who's the next Gary Vaynerchuck” or something, because I think to myself “no one! At least I hope not”. What makes Gary special is that he did something in a way that no one else did. And while we can certainly learn from elements of his success, it's the unique assembly of the package that makes Gary work, and none of us can replicate that.
We're much better off putting that effort into finding and shaping what makes US different, even if it's little stuff. That matters.
Like I said to Patrick above, that's more because we think those using the title haven't earned it. True gurus have done the work to call themselves same. I can't call myself an Admiral in the Navy unless I've done the work and earned the experience to do that. But on the internet, we can be whoever we want – for better or for worse.
So we resent it when we've worked hard or are earning our own stripes in the trenches while others just dash out there, slap on a title, and assert themselves as experienced as we are (or as those we admire). We wouldn't mind so much if they really were someone that we would consider accomplished.
Well thanks, Irma! Glad you liked it, and thanks for sharing it.
Thanks for reading, Brenda. And you know you will. 🙂
“Those that can walk the walk, are too busy walking to talk.”
Wow – this post did provide you with with some kind of expert work.:)
Amber – love the post! It's a fine line between being a spammy self-promoter who claims to be an expert and someone who takes the time to learn something so thoroughly and passionately that they become trusted because of their trials and tribulations wrestling with something new to them.
Awesome post. Inspiring. Thank you.
Seems to me that all the best stuff take tons of effort, but the satisfaction of creating or doing something substantive is ultimately well worth it (I hope).
Brilliant article with lots to keep in mind. I especially love #3 – get comfy with individuality and not try to be the next ____. Easy to forget that being the best YOU and the only one like you is the best thing one can do. Thanks for the reminder!
Amber – Great stuff. The days of the unapproachable expert on top of a mountain, carefully guarded, polished and all knowing are for all intensive purposes over.
I think flaws and honesty are what are making the new era of experts, thought-leaders, whatever the heck you want to call them, more powerful and personable.
Those that want to be a douche-a-sauras and talk down to people can go ahead….and then watch their influence crumble in real time. 🙂
Oops: “for all intensive purposes”? I think you mean “for all intents and purposes”. 😛
My favorite term is trusted resource as opposed to expert/douche/guru. Doesn't it just sound more pleasant and friendly? Awww warm fuzzy moment there.
Uhmmmm… help me write like you-teach me please… So good.
Amber, I am so happy that I incorporated into my blog almost everything you wrote above…long before I read what you wrote! So now I am sure that the way I did it was the right way. But my question involves the actual writing versus who is actually reading.
I have very little traffic so far, and I was wondering how a person deals with the fact that they write and write away when they know that nobody is listening (as of now.) I have written many posts and I continue to write because my business is based on the content I discuss (http://www.lawyerwebmarketing.net)
Any suggestions for someone who is barely a third of a way into his 416 days?
Thx, Brad
Great post, Amber. I love your ideas and this one in particular about promoting others, even your competition (if they deserve it) will reflect a certain integrity back on you. This is in line with how I've always thought and it's nice to see someone else feel the same way. Clients think I'm crazy when I say it. 🙂
All the best, Julia
Totally agree with getting a home for the ideas.
This is why my blog started (Networking & Business http://www.jordi.pro/netbiz ).
It is a place where I can store the ideas about networking to progress your business, which is my passion.
Great blog!
Jordi
That is a really useful list and one i will look to again for guidance. Keep it up.
Hi Amber,
Thanks for this thought-provoking post. I guess being an “expert” has always been a relative term, primarily being determined by the recipients of your information and whether or not (and how) they applied their newly gained knowledge that you provided.
What's cool is to consider how productivity gains can be driven by people taking the time to share their “expertise” – even things as simple as sharing your good (or bad) experience with a brand or product can help someone make a better purchase decision and waste less of their own money or time. It's another example of how the interactivity of social platforms on the Web will continue to break paradigms and change the way we we things (generally for the better).
In contrast to the here-and-now on the social Web and how it's driving changes, we just need to look back to the Cold War in Eastern Europe up until 1989, when control of information was the key to maintaining the Iron Curtain. It made for ridiculously unproductive economies and miserable lives for millions.
I need to circle back more often!
Here's a link to the post I mentioned:
http://csquaredblog.wordpress.com/2010/04/18/ja…
And I promise to never, ever Spam!
I've only been reading your posts for a little while now (after hearing so many good things) but you always have such wise things to say. Seriously.
I couldn't have read this at a better time. I have this idea I've been noodling around in my head for a while and I'm ready to make it a reality. Thanks for the extra motivation that I CAN do this (and not be an A-hole)… But I have to be patient. That's where I need the extra reminder. 🙂
Great post, Amber. It's nice when well adjusted, pleasant people who can communicate so well have insightful knowledge to share. My first trip to your blog, but I'll be checking it out often.
I think No #9 is the difference between success and mediocrity. If there's one thing I read, see and experience time and time again is that those who really put in 110%, hell even 200% receive the benefits they desire – whether that's accolades, helping people, more sales or simply satisfaction.
I don't think anyone can underestimate how much work goes into being and doing wondrous things.
Thanks Amber
Excellent Amber – Not sure I can add anything of value – Your points were concise, cogent and comprehensive. Perhaps just a comment. A byline that has helped me, and might keep those who consider themselves experts in any field of endeavor a little grounded, is “When we think we know – We Don't. When we think we're good We're Not.” Sort of a 'Live to Learn' kind of thing. I Really appreciate your writing and perspectives. Thank You.
Why is this the same article as http://www.bnet.com/blog/entry-level/how-to-be-an-expert-without-being-a-jerk/2648 ?
They asked if they could reprint some of it. If you notice, they credit me and link back here.
I ran into the expert thing by mistake. One day I went to a local association meeting and then had vendors who would present stuff, so I did that, they gave me 60 seconds. Amazing then happened, at the end people approached me and started asking questions and after a few meetings I was the local expert, not that I tried to be one, I just wanted to sell my product. Basically I’m not the expert to everyone just a few, that was the big discovery.
So I asked myself how can I do that online?
What I found to work pretty good is just make presentation and post it online. Few would see it, but for most who do, I’m the expert just like at the meeting. If you want to see an example check out: http://howtomakepresentations.com
Some action and bravado is needed to put yourself out there on the line and to criticism, but it’s well worth it (I think). Good luck.