Ah, Facebook. This is far more of a personal social network for me than a business one, though I do know people using it for business (and if you’re out there, I’d love to hear from you about your tips and suggestions).
But there’s no denying it’s popularity, and it can be a comfortable way to get acquainted with what it means to participate in social networks, so here’s my Facebook guide to getting started.
Your Profile. If you ever have any intention of allowing a business contact of any stripe into your Facebook realm, I strongly suggest you use a picture that doesn’t have you drinking, flashing body parts, or wandering around a beach in a bathing suit. Hey, candid shots are great and I’m a big fan, but remember. Social networks are searchable, and you just never know who might come knocking at your virtual door. Better to be fully clothed when you answer.
A good thing to note also is that other profile details – like your birthdate and relationship status – are by default visible on your public profile. That means if you don’t want people to know those details, don’t post them. Likewise with your contact information like email, phone numbers, and website. I post mine publicly, but consider how you want people to be able to find you before you do so. (You can change who can see what on your privacy settings).
Finding Friends. I tend to cross-polinate between my social networks, friends and business acquaintances alike. But it’s up to you how you want to use Facebook. You can search for people by name, and then you need to send them a friend request that they have to approve before you can view each other’s pages and send messages. It’s a pretty simple process.
I check in once a day or so to catch up with friend requests and peek at the “people you may know” sidebar, just to see who’s lurking out there that I should say hello to. Some people prefer to keep their connections to people they know personally. I’m a bit looser about my criteria since I’m not posting anything on there that I think would be crazy personal. Again, you need to decide what’s comfortable for you. There’s no “right” answer.
Communicating. Facebook offers myriad options for communicating with your friends, including live chat if they’re online (at the bottom of your profile), wall-writing (public), in-network messages (private), post items (public) and status updates.
As to the latter, Facebook gives you the option to cross post your Twitter updates to Facebook, but I choose not to do that. Why? I tweet a lot, and not only would I feel like my FB friends were flooded with irrelevant chatter, but it doesn’t afford me the opportunity to be present in all the places where conversation might be happening. Instead, I update my Facebook status manually with fun little quips or other comments about what I’m up to that might actually be of interest to my Facebook friends, but at a much more digestible pace.
Applications. I’m going to come right out and say that I think most Facebook applications are downright evil and annoying. There are two that I use with regularity, and that’s the birthday calendar (I like seeing when people’s birthdays are so I can drop them a note) and the Networked Blogs application so I can demonstrate support for my friends’ blogs in another way that’s visible to those that might be outside the social media sphere. It’s much more for introducing blogs to the rest of my network since I interact with those blogs through my reader and Twitter, mostly.
If you’re going to add a zillion applications to your profile, realize that when I see all the stuff you’ve got on there, it paints a picture of your personality to me. That could be a good thing, or not so much. What do your applications say about you, and what are you demonstrating to your connections when you ask them to participate in them with you?
Posting stuff. I’m not very good at this, but I’d like to be better. I see my friends posting interesting links all the time through Facebook, much like many of my connections do on Twitter. And I’d like to use it more to post links to great stuff on the web (not just my blog), because again, many of the people I know on Facebook have no idea about all this social media stuff in it’s business forms, and I come across tons of great resources every day. It’s better than emailing people a bunch of crap.
Groups. I belong to a bunch of Facebook groups, and some are better than others. The ones that engage me are the ones that provide information, interactivity, engagement on behalf of the organizers, and help me connect to other people more easily. If you’re thinking of starting a Facebook group, this is where I think business could make good use of it if they go about it well and tend it properly. But you can’t park it there and walk away, it has to be nurtured, and many businesses haven’t proven up to the challenge.
So again, I’ll put it to you: have you joined Facebook groups and found value? If so, how?
You can probably tell that I’m a bit on the fence about Facebook, but I’m still exploring and from a personal perspective, I think it can be fun (because not everything has to be about business, right)? What’s your take, and what tips would you offer someone new to the site?
This is a post from the Social Media Starter Kit Series. To see all the posts from the series, click here, or click here to download the PDF e-book version. Like this what you’ve read? Consider subscribing to the feed and never miss a post.
Good post. I would love your feedback on our latest release that marries social networks with email – http://www.wrapmail.com/social. Not meant as a plug but looking for constructive criticism.
Good post. I would love your feedback on our latest release that marries social networks with email – http://www.wrapmail.com/social. Not meant as a plug but looking for constructive criticism.
Great post!
facebook is an awesome tool for marketing! an awesome way to connect!
David Kings last blog post..Never Be “BORED” it’s a state of mind that does this…
Great post!
facebook is an awesome tool for marketing! an awesome way to connect!
David Kings last blog post..Never Be “BORED” it’s a state of mind that does this…
Hi Amber, I love the Social Media Starter Kit. I just wanted to throw in my two cents from a more corporate perspective. I wrote a post last fall about Facebook following the BlogWorld event in Vegas. Shama Hayder did a talk about using Facebook for business; and while it was very suited to individuals who are marketing themselves, it didn’t really speak to me as a corporate marketer. So my take on it included more about fan pages, groups, event listings and social ads.
http://imseekingbalance.com/how-to-promote-your-business-or-company-on-facebook/
I use Facebook for mostly personal connections. There are about half a dozen people I’ve connected with that I’ve only met once but talk to online and then a couple I’ve never met, but other than that, they’re all real life friends.
I much prefer LinkedIn and Twitter for connecting professionally.
Michelle Evanss last blog post..6 Super Simple Tools for Small Business
Hi Amber, I love the Social Media Starter Kit. I just wanted to throw in my two cents from a more corporate perspective. I wrote a post last fall about Facebook following the BlogWorld event in Vegas. Shama Hayder did a talk about using Facebook for business; and while it was very suited to individuals who are marketing themselves, it didn’t really speak to me as a corporate marketer. So my take on it included more about fan pages, groups, event listings and social ads.
http://imseekingbalance.com/how-to-promote-your-business-or-company-on-facebook/
I use Facebook for mostly personal connections. There are about half a dozen people I’ve connected with that I’ve only met once but talk to online and then a couple I’ve never met, but other than that, they’re all real life friends.
I much prefer LinkedIn and Twitter for connecting professionally.
Michelle Evanss last blog post..6 Super Simple Tools for Small Business
I’ve really been enjoying this series, Amber. Very informative and helpful. I will point newbies this way from now on.
I think you and I are on the same page when it comes to the Facebook Apps. I love FB as a way to mesh all of my friends from business, Twitter, and personal together. But, the Apps are out of control. I’m in the middle of an “experiment” with them. I intend to post about it soon. Basically – a humorous look at these ridiculous time wasters. Not to mention space wasters.
Keep up your great work!
Andrew Weavers last blog post..Where Have You Gone Abraham Lincoln?
I’ve really been enjoying this series, Amber. Very informative and helpful. I will point newbies this way from now on.
I think you and I are on the same page when it comes to the Facebook Apps. I love FB as a way to mesh all of my friends from business, Twitter, and personal together. But, the Apps are out of control. I’m in the middle of an “experiment” with them. I intend to post about it soon. Basically – a humorous look at these ridiculous time wasters. Not to mention space wasters.
Keep up your great work!
Andrew Weavers last blog post..Where Have You Gone Abraham Lincoln?
It seems like I enjoy the dynamics of Facebook. If you are looking for fresh updates upon your favorite group or network, Facebook has the biggest advantage if you compare it with Twitter, for example. For me, Facebook provides personal and professional features and applications. The only thing that I don’t like is that you can not see a user’s profile page (as Facabook displays short bio only), and when you add the wrong person into your network (because of lack of information of him or her) then it becomes hassle to make a new follow up introduction 🙂
By the way, your writings and thoughts make a great post review here. As now I am an active Twitter user, Facebook can be the 2nd next step of never-endings socio network fever on internet 😀 Thank you Amber!
It seems like I enjoy the dynamics of Facebook. If you are looking for fresh updates upon your favorite group or network, Facebook has the biggest advantage if you compare it with Twitter, for example. For me, Facebook provides personal and professional features and applications. The only thing that I don’t like is that you can not see a user’s profile page (as Facabook displays short bio only), and when you add the wrong person into your network (because of lack of information of him or her) then it becomes hassle to make a new follow up introduction 🙂
By the way, your writings and thoughts make a great post review here. As now I am an active Twitter user, Facebook can be the 2nd next step of never-endings socio network fever on internet 😀 Thank you Amber!
Excellent series. I’ve written a post [published tomorrow] pointing my readers to your series.
By the way, what WP plugin are you using the pulls blog article titles into your comment section? I want it!
Tom Colvins last blog post..Watch the Unfolding Future World of Writers
Excellent series. I’ve written a post [published tomorrow] pointing my readers to your series.
By the way, what WP plugin are you using the pulls blog article titles into your comment section? I want it!
Tom Colvins last blog post..Watch the Unfolding Future World of Writers
In my opinion Facebook has become the wild west of social media, as there are no standards for profiles and you will experience the full range at some point, from very professional to full exposure.
Amber’s advice is key when considering what to post on Facebook – remember that it’s all searchable and both friends and employers may be reviewing the content to determine what sort of person you are. That said, it can also be a great place to show off your diversity, something that few do on sites like LinkedIn.
As with the old email rule, don’t put anything out there that you don’t want the entire world to see!
Global Patriots last blog post..Doctors Without Borders – Part Three
In my opinion Facebook has become the wild west of social media, as there are no standards for profiles and you will experience the full range at some point, from very professional to full exposure.
Amber’s advice is key when considering what to post on Facebook – remember that it’s all searchable and both friends and employers may be reviewing the content to determine what sort of person you are. That said, it can also be a great place to show off your diversity, something that few do on sites like LinkedIn.
As with the old email rule, don’t put anything out there that you don’t want the entire world to see!
Global Patriots last blog post..Doctors Without Borders – Part Three
My top tip for Facebook in the business world would be to use Facebook’s ‘Friend List’ feature. Facebook allows you to group your friends into lists, and each list can have separate privacy settings, so you can group all of your work friends and business associates into one list and limit the amount of info that they can see. (Example: No pictures) This makes it a lot easier to add business friends but still use Facebook without worrying (as much) about what you do on there.
Cory O’Briens last blog post..Lexus Takes You Inside Their House Of Cards
My top tip for Facebook in the business world would be to use Facebook’s ‘Friend List’ feature. Facebook allows you to group your friends into lists, and each list can have separate privacy settings, so you can group all of your work friends and business associates into one list and limit the amount of info that they can see. (Example: No pictures) This makes it a lot easier to add business friends but still use Facebook without worrying (as much) about what you do on there.
Cory O’Briens last blog post..Lexus Takes You Inside Their House Of Cards
–BUSINESS USE–
I love facebook, and you’re right, it is a PERSONAL networking site. The moment I start getting business spam is the moment I unfriend you. Having said that, there is ONE friend of mine that is using it well for business purposes, and I admire the way he goes about it. Let me explain.
A lot of my friends are artists. So when they have a gig somewhere, they will create an event and invite me to it. I like that. I respond to nearly all of them. I like that when I RSVP “yes” or “maybe”, that the event shows up on my home page, and reminds me to of the event. This is unobtrusive, completely under my control, and if a group sends out too many irrelevant events, I can remove myself from that group.
My one friend that I mentioned above is someone I don’t even know personally. He is the father of a friend, who seems to have friended a lot of strangers. He owns a movie theater, and creates events about his upcoming shows and invites everybody. I like this form of advertising.
I also get event invites for local bookstores and other retail outlets, which I like. If I don’t want to go to the event, all it takes is a click on “ignore” or “not attending” and it is gone.
What I DON’T like is 1) people who use their status to advertise more than a couple of times. (If you have an upcoming event, fine. If your status is always an ad, yuck. I will either unfriend you or put you on a “see less of” list.) 2) People who blast out messages. My inbox is much more personal and dynamic, and when it says I have a message, I want to see a message from a friend, not a business.
Facebook ads also work. I click on a couple (clicked on this one, in fact). They are not obnoxious (so far) and seem personally relevant.
And “fan” pages also work. People opt into these pages, and then receive updates from them. Very unobtrusive, yet when clicked on, can provide a lot of information.
–PERSONAL USE–
Be very familiar with ALL your setting controls! If you like apps, but don’t want everyone seeing your apps, you can make them visible to “only you.” When someone else visits your page, they see a much cleaner page. Same goes for posts and pictures. You *can* make them more private, although I WILL WARN YOU that sometimes a picture or post gets through somehow, usually when someone else posts to it, or if you don’t set your privacy settings before you’ve posted the item. I see a LOT of pictures posted by friends of friends. SO still be careful about what you post, but DO be aware that you can restrict how other people see your profile.
You can (and should!) also restrict how many notifications your apps send to others. I have turned nearly all mine off. Sometimes it’s a chore to get them to work completely, but is worth the time twiddling, testing and reporting those who don’t comply.
And as I said above, you can put people on “hear less about” and “hear more about” lists. SO be aware that others may be doing this to you, if you are annoyingly active. Be careful.
Also be positive as much as possible. Negativity is fine for your friends, but not for business associates. Just be aware of how many times your status screams “drama queen!”
I know this isn’t about Twitter, but I haven’t figured out how to like Twitter. 90% of my followers send spam tweets. Annoying.
–BUSINESS USE–
I love facebook, and you’re right, it is a PERSONAL networking site. The moment I start getting business spam is the moment I unfriend you. Having said that, there is ONE friend of mine that is using it well for business purposes, and I admire the way he goes about it. Let me explain.
A lot of my friends are artists. So when they have a gig somewhere, they will create an event and invite me to it. I like that. I respond to nearly all of them. I like that when I RSVP “yes” or “maybe”, that the event shows up on my home page, and reminds me to of the event. This is unobtrusive, completely under my control, and if a group sends out too many irrelevant events, I can remove myself from that group.
My one friend that I mentioned above is someone I don’t even know personally. He is the father of a friend, who seems to have friended a lot of strangers. He owns a movie theater, and creates events about his upcoming shows and invites everybody. I like this form of advertising.
I also get event invites for local bookstores and other retail outlets, which I like. If I don’t want to go to the event, all it takes is a click on “ignore” or “not attending” and it is gone.
What I DON’T like is 1) people who use their status to advertise more than a couple of times. (If you have an upcoming event, fine. If your status is always an ad, yuck. I will either unfriend you or put you on a “see less of” list.) 2) People who blast out messages. My inbox is much more personal and dynamic, and when it says I have a message, I want to see a message from a friend, not a business.
Facebook ads also work. I click on a couple (clicked on this one, in fact). They are not obnoxious (so far) and seem personally relevant.
And “fan” pages also work. People opt into these pages, and then receive updates from them. Very unobtrusive, yet when clicked on, can provide a lot of information.
–PERSONAL USE–
Be very familiar with ALL your setting controls! If you like apps, but don’t want everyone seeing your apps, you can make them visible to “only you.” When someone else visits your page, they see a much cleaner page. Same goes for posts and pictures. You *can* make them more private, although I WILL WARN YOU that sometimes a picture or post gets through somehow, usually when someone else posts to it, or if you don’t set your privacy settings before you’ve posted the item. I see a LOT of pictures posted by friends of friends. SO still be careful about what you post, but DO be aware that you can restrict how other people see your profile.
You can (and should!) also restrict how many notifications your apps send to others. I have turned nearly all mine off. Sometimes it’s a chore to get them to work completely, but is worth the time twiddling, testing and reporting those who don’t comply.
And as I said above, you can put people on “hear less about” and “hear more about” lists. SO be aware that others may be doing this to you, if you are annoyingly active. Be careful.
Also be positive as much as possible. Negativity is fine for your friends, but not for business associates. Just be aware of how many times your status screams “drama queen!”
I know this isn’t about Twitter, but I haven’t figured out how to like Twitter. 90% of my followers send spam tweets. Annoying.
I am relatively new to the social media space and am embracing Twitter and Linkedin (but more for work). To truly be ‘in’ the space do you have to do everything? I treasure my privacy and Facebook feels a step to far for me. Is it ok to opt out some elements?
I am relatively new to the social media space and am embracing Twitter and Linkedin (but more for work). To truly be ‘in’ the space do you have to do everything? I treasure my privacy and Facebook feels a step to far for me. Is it ok to opt out some elements?
Nicola,
Absolutely. Social media is about what works for you personally. It’s much smarter to start with one or two networks where you feel comfortable than try to touch every spot. Be where you find value, and skip the rest.
What about setting up a personal account and a business account?
That way you can be more proactive in your business networking without overwhelming your close friend and family network with business links and conversations.
I heard that 40% of profiles on fb are spam, so watch out who you allow to be your friends. They could be trying to steal you identity.
Also, when you friend someone send them a personal note. I learned these last two tips from the 10 Golden Rules podcast today.
What about setting up a personal account and a business account?
That way you can be more proactive in your business networking without overwhelming your close friend and family network with business links and conversations.
I heard that 40% of profiles on fb are spam, so watch out who you allow to be your friends. They could be trying to steal you identity.
Also, when you friend someone send them a personal note. I learned these last two tips from the 10 Golden Rules podcast today.